About this role
To support the continued delivery of quality and compassionate care in our communities, we are offering a retention bonus of $1,500.* Your commitment helps us meet critical service needs, and we’re excited to have you be a part of our mission! Lead Front Office Operations That Help Patients Smile—Literally and Figuratively Schedule: Monday-Friday 8:00 am - 4:30 pm, but schedule may vary due to coverage needs. If you're passionate about exceptional patient service and have a knack for keeping dental front office operations running smoothly, this is your chance to make a meaningful impact. As the Dental Office Supervisor , you’ll be an essential part of our integrated care team, ensuring efficient, welcoming experiences for patients and supporting front office staff across our dental clinics. This leadership role is perfect for someone who thrives in a fast-paced setting and is ready to support a team delivering compassionate dental care to rural and underserved communities. This is a great opportunity for someone who: Enjoys managing front desk operations in a dental clinic setting Is highly organized and proactive in resolving issues before they escalate Leads by example and finds fulfillment in coaching and supporting others Wants to work in a mission-driven environment focused on community wellness Supervise Customer Relations Specialists working in dental front offices Ensure smooth patient flow and an exceptional front-desk experience Oversee daily operations related to scheduling, intake, and co-payment processes Monitor and verify payment batches and prepare bank deposits Review and approve sliding fee documentation and ensure policy adherence Serve as the first point of contact for escalated patient concerns Collaborate with the Office Manager – Dental on staffing, scheduling, and performance evaluations Provide hands-on backup support for phones, registration, scheduling, and payment collection as needed