About this role
The Front Desk Clerk serves as the first point of contact for patients, providers, and visitors, playing a key role in delivering an exceptional patient experience. This position is responsible for coordinating front office operations, including patient registration, appointment scheduling, insurance verification, payment collection, and administrative support. The ideal candidate is professional, detail-oriented, compassionate, and thrives in a fast-paced healthcare environment. Our Values: Put Patients First Empower Entrepreneurial Provider and Care Teams Operate with Integrity & Excellence Be Innovative Work As One Team Welcome patients and visitors in a courteous, professional manner and ensure a positive first impression. Accurately register and check in patients by verifying identification, demographic information, insurance coverage, and referral documentation. Update and maintain patient records within the Radiology Information System (RIS). Collect co-pays, deductibles, balances, and other patient payments while ensuring accurate documentation and reconciliation. Complete required patient registration forms and obtain necessary signatures. Scan and upload medical, insurance, and registration documents into the RIS system. Schedule, reschedule, and confirm appointments while providing patients with exam preparation instructions. Support office operations by performing additional duties as assigned by leadership.