About this role
Job summary
Ready to make an impact? Why not consider joining us as a Rota Coordinator within AWC Division of Modality Partnership!
If you are highly organised, enjoy solving problems, and thrive in a fast-paced environment where no two days are the same, we want to hear from you!
Apply now and join a team that values Commitment, Accountability, Respect and Excellence (CARE).
We are looking for a Rota Coordinator to join our team at Long Lee Surgery, on a full-time basis. This is a pivotal role supporting our clinical teams by coordinating clinician rotas, managing leave and cover arrangements, and ensuring our practices have the right clinical capacity to deliver outstanding patient care.
Working closely with Clinical Team Leads and senior stakeholders, you will use your planning, communication and organisational skills to ensure clinicians have accurate and consistent rotas while proactively resolving scheduling challenges.
If you enjoy working collaboratively, have excellent attention to detail, and take pride in keeping services running efficiently, this could be the perfect opportunity for you.
Why join us?
NHS Pension Scheme Minimum 27 days annual leave plus 8 bank holidays (pro rata) Employee discounts and benefits Employee Assistance Programme (EAP) Career development and education pathways Enhanced family-friendly policies Flexible working options Wellbeing support initiatives
Main duties of the job
As a Rota Coordinator, you will play a key role in ensuring our clinical workforce is effectively scheduled to meet patient demand. Working closely with Clinical Team Leads, you will coordinate clinician rotas, manage leave and session changes, arrange additional cover where required, and maintain accurate rota information across our clinical systems.
You will be the first point of contact for rota-related queries, helping to resolve issues quickly while maintaining clear communication with clinicians, managers and wider teams. Your proactive approach will help identify capacity issues, support workforce planning and contribute to the smooth delivery of safe, high-quality patient care.
You will need excellent organisational skills, strong attention to detail and the confidence to communicate with a wide range of stakeholders. In return, you will enjoy a rewarding role where your work has a direct impact on the delivery of patient care across our practices.
About us
Our AWC Division forms part of Modality Partnership, one of the UK's largest GP super-partnerships, serving over 500,000 patients with a workforce of more than 1,800 colleagues.
We continuously innovate to improve patient care and staff experience through collaborative working, digital transformation and efficient workforce planning.
As a Rota Coordinator, you will play an important part in ensuring our clinical services are well organised, appropriately staffed and responsive to patient needs. Working in line with our CARE valuesCommitment, Accountability, Respect and Excellenceyou will support colleagues across multiple sites while helping improve processes and ways of working.
All employees have access to our benefits scheme, NHS pension, and clear career development pathways. We value diversity and are proud to be an Equal Opportunities Employer, committed to fair treatment in line with the Equality Act 2010.
If you're looking for a role where organisation, communication and teamwork make a genuine difference every day, we'd love to hear from you.
Job description Job responsibilities
Please refer to the supporting documents for the full Job Description outlining the core responsibilities of the role.
Key responsibilities include:
Coordinating and maintaining clinician rotas using clinical systems including SystmOne or EMIS. Applying standard clinical sessions, agreed leave schedules and approved session amendments. Identifying rota gaps and arranging internal cover or approved locum support where required. Acting as the first point of contact for rota queries and scheduling requests. Working collaboratively with Clinical Team Leads and senior stakeholders to resolve scheduling challenges. Maintaining accurate rota records and supporting workforce planning through effective reporting and monitoring. Developing and maintaining Standard Operating Procedures (SOPs) relating to rota coordination. Supporting GP trainees and students by ensuring placement rotas are prepared accurately and on time.
You will thrive if you enjoy planning and coordinating complex schedules, building positive working relationships, solving problems proactively and maintaining high levels of accuracy.
If you are seeking a rewarding opportunity within a supportive and forward-thinking organisation, we'd love to hear from you.
We reserve the right to close this vacancy at any time during the advertising period.
Pre-employment Requirements
Vaccinations: Mandatory for certain roles and there may be a delay to start dates where they are not provided; we provide guidance and support to manage individual and environmental risks. Right to work: Proof of UK working eligibility required at interview. References: Two references required, one of which must be your current/most recent employer. Reference checks must cover at least the past three years of employment or training. Employment history: Please notify us of any employment gaps of six weeks or more.
Person Specification
Skills Essential
Able to identify, plan and prioritise own work to achieve deadlines Ability to act appropriately on own initiative and manage challenging situations Able to negotiate positive outcomes from challenging situations or in the face of conflicting information Attention to detail, good listening and interpersonal skills Able to learn and adapt quickly Accurate typing and word processing Ability to follow policies, practices and protocols Positive can do attitude Confident and able to work effectively with Senior Stakeholders
Knowledge Essential
2 years experience of working in General Practice Experience of rota management in SystmOne or Emis Experience in construction of rotas and rota planning
Desirable
Experience of rota planning software
Personal Qualities Essential
Professional approach to work Good telephone manner Strong team player Smart appearance
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Modality Partnership
Address Long Lee Surgery
Long Lee Lane
KEIGHLEY
West Yorkshire
BD21 4TT
United Kingdom
Employer's website https://www.modalitypartnership.nhs.uk/ (Opens in a new tab)