About this role
Job summary
An exciting opportunity exists within Leicestershire Partnership NHS Trust, Learning & Development Department for a highly motivated receptionist.
We are looking for a well-organised person with excellent interpersonal skills who will be the first point of contact for all visitors by greeting, welcoming, and directing them appropriately.
It is essential that you have excellent communication skills and experience of working in a customer focused environment.
The role requires the ability to work as part of a wider team as well as having the ability to work independently when required, using initiative, and responding to change.
Some light moving and handling is required to ensure training rooms are fit for purpose, ensuring the IT equipment is in full working order as well as the ability to problem solve IT issues on the day.
You will predominately be based at the Education and Training Centre, Glenfield Hospital site, but will also be required to cover reception at the Education and Training Centre Beaumont Leys site, when required.
This advert may close early if a high volume of application is received so please apply as soon as possible.
Main duties of the job
Main duties and responsibilities:
- Meeting and greeting of visitors to the training centre/s
- Keeping the reception area clean and tidy
- Re-stocking of the drinks machines for visitors
- Ensuring training rooms are fit for purpose
- Fault reporting
- Printing trust ID badges
- Completing training registers in a timely manner
- General administrative duties
You will:
- Have a proactive role in providing vital administrative support to Learning and Development.
- Act as Receptionist for delegates, professional visitors and colleagues who access the Learning & Development services and site.
- Provide face to face assistance, advice and information whilst projecting a professional and helpful manner.
- Provide administrative support as directed by the Learning & Development Admin & Centre Manager.
- Contribute to the maintenance of facilities and resources.
- As part of the Learning & Development team you will contribute to the delivery of high quality customer service and be part of an environment that is conducive to a good learning experience.
We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About us We may close the advert early, if we receive a sufficient number of applicants, so please apply as soon as possible.
About Us
Leicestershire Partnership NHS Trust (LPT) provides a range of community health, mental health and learning disability services for people of all ages. Delivered through over 100 settings from inpatient wards to out in the community, our 6,500 staff serve over 1 million people living in Leicester, Leicestershire and Rutland.
We aim to develop a workforce that reflects our community. We actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups.
Details of our benefits, leadership behaviours and other important information can be found in the Information for Applicants, please view the supporting documents.
We will consider requests to work alternative hours or varied working patterns in line with our flexible working policy.
For all substantive roles, new staff (excluding medical staff) are appointed subject to a 6-month probationary period (see Probation Policy).
All jobs will require permission to work in the UK.
For all jobs the cost of any DBS disclosure required will be met by the individual. This will be deducted from salary once started.
Applicants at risk within the local NHS who meet essential criteria will have preference for interview.
Job description Job responsibilities
If you like what you've read and would like more information on the duties and responsibilities of this role, please click onto “Apply for this job” and you will be re-directed to our vacancies page where you can review the job description and person specification.
Person Specification
Qualifications Essential
Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Experience Essential
Please click onto Apply for this job and you will be re-directed to our vacancies page where you can review the job description and person specification. This document outlines the full range of criteria that are required for the role. In your application, you can state how you meet the criteria in the job description and person specification.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leicestershire Partnership NHS Trust
Address Education & Training Centre Glenfield
Groby Road
Glenfield
Leicestershire
LE3 8HD
United Kingdom
Employer's website https://www.leicspart.nhs.uk/jobs/ (Opens in a new tab)