About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Session Notes Reviewer to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account Specific Roles and Responsibilities:
Review and verify therapy session notes (e.g., ABA, OT, PT, ST) for accuracy, clarity, and completeness Ensure all documentation complies with HIPAA, payer guidelines, and internal quality standards Cross-check session details such as dates, times, duration, service type, and provider information Identify and flag discrepancies, missing information, or potential compliance issues Provide feedback to providers or clinicians regarding documentation errors or gaps Coordinate with billing teams to resolve documentation issues affecting claims or reimbursements Maintain confidentiality and uphold data privacy standards at all times Use EHR platforms and QA tools to conduct thorough and efficient reviews Requirements
Must have working knowledge with US Healthcare With back-office experience, preferably in a BPO or healthcare-related setting Strong attention to detail and accuracy in data processing and documentation Familiarity with insurance processes, medical-related industries, and ABAstandards is highly preferred Benefits
What Can We Offer You?
Competitive salary and benefits Health Insurance with free dependents 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our Commitment To You
Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all-inclusive environment where everyone thrives