About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles & responsibilities:
Research and identify appropriate contacts for submitting item requests needed for Medicaid applications Send requests for required documentation to various institutions Make outbound follow-up calls to institutions regarding pending requests Review financial statements to identify additional income information needed for residents Save and organize documents in each resident’s designated folder Provide daily assistance to Medicaid Case Managers Complete Medicaid application formsRequirements
6 months - 1 year BPO experience in a US Healthcare accountGood working knowledge with medical billingFamiliar with US Healthcare Insurance (Medicare, Medicaid)Excellent verbal & written English skills Ability to display empathy and patience in addressing customer concerns Strong problem-solving skills Adaptability to a changing work environment Ability to remain calm under pressure Proficiency in using computer systems & relevant software Willing to work onsite in Mandaluyong Amenable working night shift
Benefits
What can we offer you?
Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you
Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives