About this role
[What the role is] [LTA-PT] DEPUTY/ASSISTANT MANAGER, PUBLIC TRANSPORT NETWORK SURVEILLANCE [What you will be working on] You will be part of a dynamic team responsible for monitoring and enhancing public transport performance in Singapore, with a focus on bus services. Your key responsibilities include:
• Manage outsourced contractors conducting bus and train surveys, including tender preparation, contract administration, and oversight of claims and payments.
• Plan, schedule, and oversee surveys, audits and other monitoring initiatives, analyse findings and operational data to produce situation reports, identify trends, issues, and opportunities for bus service improvements.
• Gather, analyse, and follow up on feedback relating to bus service performance.
• Collaborate with stakeholders to identify and assess problematic traffic corridors affecting bus operations, with the aim of improving service reliability.
• Drive the exploration and implementation of new initiatives to enhance network‑level bus service performance monitoring capabilities.
• Extract, process and analyse bus operational data using SQL and Python to support reporting, trend analysis, and service performance monitoring.
• Perform any other duties as assigned by the Reporting Officer.
[What we are looking for]
• Self-motivated and resourceful, with a meticulous and structured approach to work.
• Able to work both independently and as part of a team in a fast-paced environment.
• Possess strong communication skills to work effectively with internal/external stakeholders.
• Strong analytical skills with experience handling large datasets.
• Good working knowledge of SQL and Python, including the ability to write and modify queries and scripts for data extraction, processing, and analysis.
• Willingness to conduct fieldwork and support operational activities/events as required.
As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.