About this role
Job summary
Are you an organised, proactive administrator looking for your next opportunity? We are looking for a Team Administrator to join our friendly team at Hampshire CAMHS North Early Help Service. You will play a vital role in supporting the effective running of the service and ensuring a high-quality experience for children, young people and their families.
We are looking for 37.5 hours a week on a Monday to Friday.
Please contact Nicola Davies on [email protected] for any queries.
At present, the Trust is unable to offer Skilled Worker visa sponsorship for this post. Applicants must have the right to work in the UK at the time of application.
Main duties of the job
To provide comprehensive and efficient administrative support to the team; this will include handling all aspects of correspondence, including dealing with telephone enquiries.
Liaise with other directorates and staff at all levels and with external agencies.
To act as a contact point for members of the team during office hours, responding appropriately in emergency situations by obtaining relevant information and liaising with organisations and persons involved.
To open and process incoming and outgoing mail for the team.
To be responsible for scanning and uploading documents into Rio, accurately onto the correct tab and in a timely manner.
To provide reception services, receiving visitors on behalf of the department, dealing sensitively with people, in person and on the telephone, taking accurate messages and providing follow up action as required, using appropriate initiative.
To accurately record messages and information from any callers in a timely manner and to initiate.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust provides joined-up mental and physical healthcare for around two million people across our communities. With over 13,000 staff working in the community and local hospitals, we deliver care at every stage of life, helping people live their best and healthiest lives.
Our mental health services include community-based support and early intervention in psychosis (EIP) for both adults and young people, alongside a network of specialist inpatient wards covering forensic, learning disability, eating disorder and older person's care.
We deliver extensive physical health services too, from urgent community response teams helping frail and older patients remain safely at home, to hospitals at home teams providing acute-level care in familiar surroundings. Our neurological services offer rehabilitation and treatment for conditions including Multiple Sclerosis, Parkinson's Disease, Motor Neurone Disease, Head Injury, Cerebral Palsy and Stroke. Across Hampshire, our community hospitals provide inpatient rehabilitation as a step down from acute care, and our dedicated teams also staff Treetops Sexual Assault Referral Centre in Portsmouth, offering expert, compassionate support.
Everything we do is underpinned by our CARE values of compassion, accountability, respect and excellence
Job description Job responsibilities
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Person Specification
Qualifications Essential
NVQ 3 in Business & Administration or evidence of equivalent practical experience Good standard of secondary education; GCSE at Grade C or above, or equivalent A good standard of typing, RSA 3, or equivalent experience
Desirable
An understanding of medical terminology Proven experience of working as an administrator Experience of working within the NHS Experience of using database systems Previous experience of data input
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Hampshire and Isle of Wight Healthcare NHS Foundation Trust
Address Bramblys Grange Health Centre
Bramblys Drive
Basingstoke
Hampshire
RG21 8UN
United Kingdom
Employer's website https://hiowhealthcare.nhs.uk/ (Opens in a new tab)