About this role
Job summary
An extremely exciting opportunity has arisen for two Admin support to support the new and transformational One Coventry Integrated Team (OCIT) service. The trust along with Coventry City Council and Coventry and Warwickshire Partnership Trust have designed and developed 3 Local Integrated Teams (LITs) across the city of Coventry which are supported by mutli-professional teams offering a holistic and integrated approach to urgent community needs for the residents of Coventry.
Please note one of the posts is for OPAL assesment centre and one is for Tile hill primary care centre.
Local integrated care is one of the Trust's fundamental purposes, as set out in our refreshed strategy for 2022-2030; 'More than a hospital'. The Trust has an ambition to deliver improvements in the health and wellbeing of our local populations through collaboration with partners across the health and social care system. The Patient Flow Coordinator role is key to the successful delivery of this exciting and transformational service aimed to improve the health and wellbeing of the Coventry population.
The Admin support will work autonomously within the LIT demonstrating effective time management, organising a varied caseload whilst supporting the LITs with the booking of appointments and supporting in MDT's.
Please be advised sponsorship is not eligible for this post.
Main duties of the job
Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources. Be responsible for booking all appointments for the clinicians. Attend MDT's and update trackers. Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail. Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff. Maintain spread sheets and databases including the production of regular information reports. Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate. Use own initiative to meet tight deadlines. Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description Job responsibilities
Work effectively as a team member. Provide an administrative service across all services in the building including word-processing, drafting, producing and proof reading for example meeting notes, reports, letters and business documents from either audio, digital dictation or copy sources. Undertake general office duties as required including filing, photocopying, collating, and distributing information, receipt, and distribution of incoming and outgoing mail. Operate and maintain a robust, accurate and secure filing system that is easily accessible by all staff. Maintain spread sheets and databases including the production of regular information reports. Be responsible for organising and servicing meetings / events as required, including room bookings, taking accurate notes, transcription, and circulation as appropriate. Procurement - order stationery, clinical supplies, and equipment stock Use own initiative to meet tight deadlines. Provide flexible administrative and clerical cover as required. This might occasionally involve working at another base in the local area during cross cover arrangements. Support in attending MDTs and update trackers. Be responsible for booking all appointments for clinicans. For further details please see the attached job description.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.
Person Specification
Qualifications Essential
oGood general education (e.g., GCSE Maths and English A-C) oBusiness Administration Level 2 or willing to work towards oCustomer Service Level 2 or willing to work towards
Experience Essential
oExperience of working in a busy administration environment oExperience in a customer facing role. oMinute taking oAbility to take and transcribe notes of meetings in a timely manner.
Desirable
oNHS Experience oKnowledge and understanding of reception and office procedures.
Knowledge Essential
oKnowledge of Microsoft Office packages e.g., Word, Excel, Outlook, PowerPoint, and Access
Desirable
oExperience of using Trust IT SystemsAdvanced Keyboard Skills/IT Skills
Skills Essential
oAbility to communicate clearly, both written and verbally oUnderstanding of working in a supervisory role. oAccuracy - pays attention to detail. oAbility to prioritise and organise own and others workload. oGood organisational skills and ability to multitask. oAbility to deal with stressful situations and sensitive issues. oAbility to maintain relevant recording and information systems. oGood time management skills
Commitment to Trust Values and Behaviours Essential
oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust
Address OPAL Assessment Centre
Unit 17-18 Widdrington Road Unit 17-18 Widdrington Road, Bishopgate Business Park
Coventry
CV1 4NA
United Kingdom
Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)