About this role
Job Description Summary Sales Representative Location : Selangor
#LI-On-site
Are you passionate about building meaningful customer relationships and making a positive impact for patients? Join Novartis as a Sales Representative, where you will play a key role in driving customer engagement, strengthening partnerships with healthcare professionals, and delivering sales growth in a compliant and ethical way.
We are looking for a customer-focused sales professional who can build strong relationships, use insights to guide engagement, and deliver results with integrity. Job Description Major accountabilities:
• Drive competitive sales growth by identifying, prioritizing, and engaging high-potential healthcare professionals and stakeholders.
• Build trusted, value-based relationships with customers through in-person and virtual engagement.
• Personalize customer engagement journeys by leveraging data, content, and multiple channels to meet customer preferences.
• Develop deep customer insights to understand business needs, decision drivers, challenges, and opportunities.
• Use data sources to plan, prioritize, and adapt territory, account, and customer interaction strategies.
• Partner with healthcare professionals, opinion leaders, and medical influencers to support better patient outcomes.
• Share customer insights with internal stakeholders to support relevant content, campaigns, and engagement plans.
• Collaborate compliantly with cross-functional teams to deliver solutions that address customer and patient needs.
Requirements :
• Sales experience within the healthcare, pharmaceutical, or a related industry.
• Experience engaging with government hospitals is preferred.
• Strong customer engagement skills, with the ability to identify needs and translate insights into meaningful actions.
• Comfortable using data, digital tools, and multichannel approaches to plan and personalize customer interactions.
• High ethical standards and a strong commitment to compliant, responsible ways of working.
Skills Desired Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics