About this role
9-1-1 Police Dispatchers receive and process emergency and non-emergency calls from the public, Fire Departments, Ambulance Service and other first responder agencies such as Search and Rescue. Their role is to quickly prioritize, and accurately process calls to ensure police and public safety, resulting in safer communities.A 9-1-1 Police Dispatcher has two primary roles:• Call Taking: Answering calls from the public• Dispatching: Directing police officers to respond to a specific location or eventAs the "first" of the first responders, 9-1-1 Police Dispatchers serve as a critical link between citizens and the emergency help they require. They are the lifeline between people in critical and sometimes dangerous situations and the help they need