About this role
Job summary
Play a key role in leading and coordinating the Trust's Employee Relations casework, ensuring cases are progressed efficiently, consistently and in a timely manner. Working closely with managers and stakeholders across the Trust, you will ensure casework is managed in accordance with EEAST policies and procedures, employment legislation and best practice, delivering high-quality outcomes that support our people and services.
Main duties of the job To play a key leadership role within the Trust's Employee Relations function, leading on complex casework, providing expert employment relations advice, driving service improvements, and working collaboratively with HR colleagues, managers, and staff representatives to promote a fair, consistent, and positive workplace culture.
About us
You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.
Job description Job responsibilities
For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.How to applyStep 1 - Read the advert and the Job Description and Person Specification (attached)Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.
Person Specification
Qualifications Essential
Member of CIPD.
Experience Essential
Substantial experience of providing Employee Relations advice to managers and staff that meets operational needs. Experience of managing multiple tasks and prioritising workload to match objectives. Experience of practical problem solving and solving complex ER problems. Experience of supervising staff. Experience of working as part of a team to meet shared goals.
Desirable
Experience of budget management. Working in the NHS. Supporting and developing staff. Experience in Industrial Relations.
Skills and Knowledge Essential
Decision-making skills. Good verbal and written communication skills. Able to liaise effectively with staff and managers at all levels of the organisation. Able to influence, negotiate and persuade others. Able to analyse and resolve problems speedily and effectively. Able to delegate effectively. Computer literate, eg Microsoft Windows, Word and Email applications. Excellent analytical skills. Sound organisational skills. Knowledge of recent employment legislation and experience of applying it in appropriate circumstances. Project management.
Personal Qualities, Abilities and Attributes Essential
Empathetic approach. Excellent communication and interpersonal skills with the ability to get things done in cooperation with others and as part of a team. Able to manage time effectively and prioritise tasks. Ability to work under pressure at times and effective at working to deadlines. Ability to work independently and to use own initiative when appropriate. Ability to use discretion Flexible and able to drive around Trust.
Desirable
Knowledge of other computer packages, eg Excel, PowerPoint.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name East of England Ambulance Service
Address Norfolk and Suffolk
Can be based at any of the listed venues. Will include some home working
Norfolk and Suffolk
SG8 6NA
United Kingdom
Employer's website https://www.eastamb.nhs.uk (Opens in a new tab)