About this role
Job summary The successful candidates will provide essential administrative support within the Childrens Scheduling Team, helping to ensure that theatre llists run smoothly and efficiently. On a day-to-day basis, you will: 1. Book, amend, and cancel patient operations using NHS systems, ensuring accuracy at all times 2. Manage incoming calls and emails, responding to queries from parents, carers, and healthcare professionals in a professional and compassionate manner 3. Maintain and update patient records in line with data protection and confidentiality standards 4. Liaise with clinicians and other departments to resolve scheduling issues and ensure effective communication 5. Monitor theatre list availability and escalate any capacity or demand concerns 6. Carry out general administrative tasks such as data entry, and processing correspondence. You will play a key role in supporting the delivery of timely care by ensuring children and families receive the correct documentation at the right time, contributing to a positive patient experience.
Main duties of the job We are seeking two full-time motivated and organised Clerical Officers to join our busy Childrens Scheduling Team. This is an excellent opportunity to contribute to the smooth running of essential administrative services that support the delivery of high-quality care for children and young people. As part of the team, you will play a key role in ensuring theatre sessions are scheduled efficiently, helping to provide a positive experience for patients and their families. We are looking for candidates who: 1.Have strong organisational and administrative skills 2. Possess excellent communication and interpersonal abilities 3. Are able to work accurately under pressure in a busy environment 3. Demonstrate a caring and professional approach when dealing with children and families
About us The Leeds Teaching Hospitals NHS Trust is committed to delivering the highest quality and safest treatment and care to every patient, every time.
Our vision is to provide the highest quality specialist and integrated care.
We will do this through delivery of our multi-year goals and strategic priorities, which you can read about on this page.
Central to it all is The Leeds Way our values and behaviours that are at the heart of everything we do.
Job description Job responsibilities For questions about this job, contact:
Name: Sabbah Akram & Katie Reid Position: Scheduling Coordinators Email: [email protected] or [email protected] Phone number: 0113 3926482
Job Summary We are seeking two full-time motivated and organised Clerical Officers to join our busy Children’s Scheduling Team. This is an excellent opportunity to contribute to the smooth running of essential administrative services that support the delivery of high-quality care for children and young people. As part of the team, you will play a key role in ensuring theatre sessions are scheduled efficiently, helping to provide a positive experience for patients and their families. We are looking for candidates who: 1.Have strong organisational and administrative skills 2. Possess excellent communication and interpersonal abilities 3. Are able to work accurately under pressure in a busy environment 3. Demonstrate a caring and professional approach when dealing with children and families
Why you should join our Team Leeds Children’s Hospital is one of the largest and busiest specialist children’s hospitals in the UK, providing a wide range of services for children and young people from across the region and beyond. It is part of Leeds Teaching Hospitals NHS Trust, one of the biggest NHS trusts in the country. Based primarily at Leeds General Infirmary in Leeds, the hospital delivers highly specialised care alongside general paediatric services. It serves not only the local population but also acts as a regional and national referral centre for complex conditions. Leeds Children’s Hospital offers over 30 different specialties, including: Paediatric emergency care, Neonatal and paediatric intensive care, Children’s surgery, Oncology and haematology, Cardiology and cardiac, Neurology and neurosurgery.
What you will bring to the role The successful candidates will provide essential administrative support within the Children’s Scheduling Team, helping to ensure that theatre llists run smoothly and efficiently. On a day-to-day basis, you will: 1. Book, amend, and cancel patient operations using NHS systems, ensuring accuracy at all times 2. Manage incoming calls and emails, responding to queries from parents, carers, and healthcare professionals in a professional and compassionate manner 3. Maintain and update patient records in line with data protection and confidentiality standards 4. Liaise with clinicians and other departments to resolve scheduling issues and ensure effective communication 5. Monitor theatre list availability and escalate any capacity or demand concerns 6. Carry out general administrative tasks such as data entry, and processing correspondence. You will play a key role in supporting the delivery of timely care by ensuring children and families receive the correct documentation at the right time, contributing to a positive patient experience.
Please see the attached job description for further information about this vacancy.
About Leeds Teaching Hospital NHS Trust Our Trust values
The Leeds Way is working together to support each other and deliver the best possible care to patients.
We are….
Responsible Open and Honest One Team Kind
Our Trust priorities
Our purpose: Excellent, safe and sustainable care for every patient every time
Our priorities:
People Improvement and Innovation Partnerships Outcomes
Sponsorship Eligibility To comply with UK Government regulations on Skilled Worker sponsorship, Leeds Teaching Hospital NHS Trust is unable to provide sponsorship to applicants who do not meet the eligibility criteria or the salary threshold concessions set out under the Skilled Worker visa route. Please take this into consideration before submitting your application. Full guidance on these concessions, including details of who may qualify, can be found here.
We reserve the right to close this advert early if we receive a high number of suitable applications.
Person Specification
Qualifications Essential
For more information, please click 'Apply' where you can download the full job description and person specification from our careers site
Experience Essential
For more information, please click 'Apply' where you can download the full job description and person specification from our careers site
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Leeds Teaching Hospitals
Address Leeds General Infirmary
Leeds
West Yorkshire
LS1 3EX
United Kingdom
Employer's website https://www.leedsth.nhs.uk/ (Opens in a new tab)