About this role
Salary: £35,000 - 75,000 per year
Requirements: Strong hands-on experience with ServiceNow GRCStrong hands-on experience with ServiceNow CMDB modellingStrong hands-on experience with ServiceNow DiscoveryStrong hands-on experience with Flow Designer and workflow automationExperience with data models, asset relationships and complex data flowsKnowledge of data resilience principles, including integrity, availability, recovery and encryptionExperience with requirements gathering and business analysisExperience producing user stories, process workflows and solution documentationExperience with data quality, governance and control frameworksExperience working in Agile delivery environmentsProficiency with Excel and Microsoft 365 for analysis, MI and reportingExperience with Power BI or similar data visualisation toolsExperience in operational resilience, risk or regulated financial services environmentsConfidence engaging senior stakeholders and translating technical concepts into clear business insightAbility to identify resilience risks across complex data and technology landscapesExposure to regulatory frameworks such as PRA SS1/21, FCA PS21/3 or DORA is highly advantageous Responsibilities: Support the ongoing development of the Data Resilience solution within ServiceNowTranslate regulatory and business requirements into technical tooling requirementsMaintain resilience-focused datasets, asset relationships and dependenciesMap end-to-end data flows supporting Important Business ServicesIdentify vulnerabilities across critical data services and processesCoordinate BAU Data Resilience processes, attestations and control activitySupport the development of resilience dashboards and reportingProduce user stories, workflows, data models and control documentationWork with Power BI teams to improve visibility of our Data Resilience positionFacilitate workshops and training sessions with technical and business stakeholdersContribute to Agile delivery across the full solution lifecycleSupport audit and regulatory scrutiny through accurate, complete and well-maintained evidence Technologies: CMDBExcelFlowSupportMicrosoft 365Power BIServiceNowOffice 365 More:
We are a major UK financial services organisation building out a new Data Resilience capability within our Chief Data and Analytics function. This is a high-impact contract role offering £750 per day, based in Manchester, Birmingham, Edinburgh or Bristol with hybrid working of 2 days onsite per week. The role focuses on strengthening the resilience of critical data services, supporting regulatory compliance, and embedding new strategies, operating models and control frameworks across a complex enterprise environment.
last updated 30 week of 2026