About this role
Job summary
An exciting opportunity has arisen for an experienced and dynamic leader to join our Therapies Directorate as Operational Lead for Stroke and Neurorehabilitation Therapy Services.
This pivotal role will provide operational leadership, service management and strategic direction across integrated stroke and neurorehabilitation pathways, supporting delivery of high-quality, evidence-based care for patients across acute, rehabilitation and community settings. The post holder will hold day-to-day responsibility for service performance, workforce, and service improvement, ensuring safe, effective and patient-centred care.
You will work closely with the Head of Service, clinical leaders, and system partners to deliver transformation aligned to national stroke guidelines, ICS priorities, and Trust objectives.
Main duties of the job
Operationally manage designated therapy teams and clinical service areas, providing operational leadership to ensure delivery of strategic intentions.
Develop and lead change management processes as required and associated Service improvement plan.
Responsible for the delivery of performance management key indicators across the areas of Delivery, People, Finance and Quality, including both local and national targets.
Responsible for the development, delivery and reporting of recovery plans as required.
Responsible for capacity and demand planning, including the development of systems and processes to forecast impact on waiting times and performance.
Implement, review and update business continuity plans.
Manage a devolved budget following Trust financial procedures and ensure effective and efficient use of resources.
Monitor and review service level agreements and performance contracts.
Identify opportunities for waste reduction and contribute to delivery of the Directorate and Trust financial plans.
Refer to Divisional HR, Finance and Performance for advice and guidance as required.
Determine workforce capacity planning to include skill mix, staffing levels and deployment of staff across the service area.
Provide leadership and management to staff, including dealing with performance, disciplinary and grievance matters as required.
Lead and participate in the staff recruitment process, ensuring high quality, skilled staff are employed and deployed.
About us
Established in 2003 East Lancashire Hospitals NHS Trust (ELHT) is a large integrated health care organisation providing high quality acute secondary healthcare for the people of East Lancashire and Blackburn with Darwen.
Our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 700,000 patients a year from the most serious of emergencies to planned operations and procedures. We employ over 8,000 staff, many of whom are internationally renowned and have won awards for their work and achievements.
This vacancy will suit an AHP who is already in or ready to step up into an operational leadership role. They must be HCPC registered and affliated with the appropriate professional body.
Training and development will be provided.
Job description Job responsibilities
1. Operationally manage designated therapy teams and clinical service areas, providing operational leadership to ensure delivery of strategic intentions.
2. Develop and lead change management processes as required and associated Service improvement plan.
3. Responsible for the delivery of performance management key indicators across the areas of Delivery, People, Finance and Quality, including both local and national targets.
4. Responsible for the development, delivery and reporting of recovery plans as required.
5. Responsible for capacity and demand planning, including the development of systems and processes to forecast impact on waiting times and performance.
6. Implement, review and update business continuity plans.
7. Manage a devolved budget following Trust financial procedures and ensure effective and efficient use of resources.
8. Monitor and review service level agreements and performance contracts.
9. Identify opportunities for waste reduction and contribute to delivery of the Directorate and Trust financial plans.
10. Refer to Divisional HR, Finance and Performance for advice and guidance as required.
11. Determine workforce capacity planning to include skill mix, staffing levels and deployment of staff across the service area.
12. Investigate and/or chair HR hearings including sickness reviews and support grievances and disciplinary hearings through the provision of required information.
13. Provide leadership and management to staff, including dealing with performance, disciplinary and grievance matters as required.
14. Lead and participate in the staff recruitment process, ensuring high quality, skilled staff are employed and deployed.
15. Support, supervise, motivate and develop Clinical Team Leaders, providing leadership and guidance ensuring teams receive professional support, supervision, appraisal and development.
16. Lead on the staff engagement plan and action planning from staff survey.
COMMUNICATION
1. Promote the service and manage positive relationships with key stakeholders, both internal and with system partners.
2. Liaise with statutory and voluntary organisations.
3. Represent the service in forums, including multi-agency groups, initiating and leading where required.
4. Communicate service-related information to senior managers, staff and key stake holders, including both written and formal presentations including the provision of highly complex, sensitive and contentious information both written and verbal.
TRAINING AND DEVELOPMENT
1. Coach and develop staff in their role and enable them to access other learning and development opportunities, ensuring compliance with mandatory training.
2. Identifies training needs of and provides CPD opportunities for all Therapy staff within the designated service.
3. Provides leadership and development for staff ensuring compliance with annual appraisal process and identification of training needs.
ORGANISATIONAL RESPONSIBILITIES
1. Support the HOS in development and delivery of the Business Development and Transformation plan and associated service lead plans.
2. In conjunction with the HOS and Clinical Service Lead jointly lead on the development of service strategy including development of associated business plans. This should take into account local and national initiatives and guidance.
3. Develop and deliver revised models of care, informed by practice improvement, which ensure delivery of high quality, effective and efficient service.
4. Develop a workforce plan which reflects local need and is reflected of Trust and system priorities.
5. Develop strategies which promote service user involvement and engagement which promote population health and address health inequalities.
6. Support the development of a culture of continuous improvement aligned to the Trust vision and strategic plans.
7. Ensure compliance with Data Management standards operational procedures and protocols.
8. Ensure effective ongoing assessment and management of risk and incidents as it relates to services and patients.
9. Ensure all services are compliant with internal and external regulations.
10. Responsible for the safe systems of work and health and safety management, ensuring compliance with all Trust health and safety policies and systems.
11. Assist with implementation of principles of customer care and ensure early investigation and resolution of complaints in line with Trust policy and guidance.
12. Responsible for implementing Trust policies and procedures across the designated service. To write, review and amend Standard Operational Policies and guidance, to ensure adherence to Directorate Governance procedures.
PROFESSIONAL RESPONSIBILITIES
1. Maintain clinical expertise and practice within own professional/service area.
2. Ensure that practice development is informed by research, effectiveness, and quality.
3. Understand and demonstrate the need to respect and uphold the rights dignity and values and autonomy of every service user.
4. Understand your role, and that of your service, in the process of promoting and maintaining health and wellbeing for patients, self and others.
5. Ensure you and your service operate within the codes of practice outlined in the Trust Behavioural Framework.
6. Support staff with protected characteristics, to be a role model and ally in challenging and eliminating discrimination of all forms.
Person Specification
AHP Essential
HCPC registered with current registration. Education to degree level Management qualification and/or evidence of demonstrable management skills and behaviours.
Experience Essential
Experience of a therapy management role, including management of staff. Substantial involvement in the recruitment and selection of staff
Desirable
Project management. Developing innovative practice
Knowledge and Skills Essential
Knowledge of Improvement methodology and evidence of service transformation. Understanding of Trust policies and procedures and ability to maintain them Current professional physiotherapy/occupational therapy issues. Budgetary systems.
Desirable
Research and development.
Personal Attributes Essential
Report writing and presentation Leadership skills Communication skills. Analytical skills, both information and problem solving Team player committed to corporate effectiveness and delivery of vision and values Proactive approach to achieving delegated cost improvements.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name East Lancashire Hospitals NHS Trust
Address Across ELHT sites
Blackburn
BB2 3HH
United Kingdom
Employer's website http://jobs.elht.nhs.uk/ (Opens in a new tab)