About this role
Job summary ABOUT THE ROLE As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment. ABOUT YOU If you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities. REWARDS PACKAGE In return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and reward
Main duties of the job As an Admin Assistant at a Barchester care home, the role involves various responsibilities to deliver quality care and support to residents. Tasks include answering phones, managing files, supporting managers, and interacting with visitors and residents. Engaging with residents and showing prospective clients around the facility to showcase the unique environment is also part of the job. The position requires multitasking skills, good computer knowledge, and a confident telephone manner. Being personable, with a genuine interest in residents and their families, is crucial. Training opportunities are available to develop skills and build confidence. A competitive pay rate is offered, along with benefits such as free training, access to wellbeing tools, retail discounts, referral bonuses, employee awards, and a workplace pension scheme.
About us Barchester Healthcare is a care provider committed to delivering high-quality services to residents across its care homes. The organisation strives to create a vibrant and happy environment for both residents and staff. Barchester Healthcare values dedication and offers competitive pay rates alongside sector-leading benefits and rewards. Employees have access to free training and development opportunities, wellbeing and support tools, and a range of retail discounts and savings. The company also promotes employee engagement through referral bonuses, employee of the month rewards, and long service awards. Their workplace pension scheme allows for employer contributions starting from 3%, reflecting Barchester's commitment to staff welfare and financial planning.
Job description Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
Workplace Pension scheme, with Employer contributions from 3%
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications Essential
Ability to multi-task, good computer skills, confident telephone manner, and being a people person with a genuine interest in residents and their families.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Dalkeith
EH22 2AH
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)