About this role
Job summary
Radiology Department Assistant - Band 2 up-banded to Band 3 once Care Certificate and cannulation course have been completed.
Are you a caring, enthusiastic and hard working person looking to make a big impact? We are looking for dedicated and caring Radiology Department assistants to support our brand new, state of the art Community Diagnostic Centre (CDC) at Milford, Surrey.
The CDC Is part of Royal Surrey's continuing investment in its diagnostic capabilities and follows refurbishment of the Trust's interventional suite, MRI and X-ray facilities
You should have excellent interpersonal skills and the ability to work well within a team. You will be expected to complete a Care Certificate Induction for your first two weeks in order to bring you up to speed regarding what is required for you in the position. This take up to two weeks (dependent on previous experience.) After a settling in period, you will be offered the opportunity to complete a cannulation course, which will allow you to progress to a band 3 position once competence has been confirmed.
Applications are welcome from those with unrestricted right to work in the UK. Sponsorship is not available for this role.
Main duties of the job
This roles provides support to the department in providing patient focused, efficient service in a caring, professional and timely manner.
This is a patient focused role. You will assist out-patients during their time in the radiology department from transferring the patients to and from the departments, greeting them on arrival, assisting with their preparation for the examinations, and helping to provide a pleasant experience.
You will also take on some admin roles which may include, booking patients in for the appointment, stock management and room preparation for both CT and MRI examinations. Training for all will be provided.
Our Radiology department at Royal Surrey is made up of 5 X-ray rooms, 4 CT scanners, 3 MRI scanners, 10 Ultrasound machines, an IR suite and 8 theatre machines. As well as 2 mammography machines and two OPG machines, one of which has CBCT capabilities. This year, we are working on our Interventional strategy which will hopefully see us moving from 1 to 3 interventional suites in the next 5-10 years and restructure the whole department to improve the experience and service we can provide to our patients.
Additionally we have 3 community sites situated at Haslemere, Milford and Cranleigh, which provide an additional 3 x ray rooms, 4 Ultrasound rooms, a CT scanner and 2 MRI scanners.
About us
Royal Surrey is a compassionate and collaborative acute and community Trust. Recognising that our 5,000 colleagues are our greatest strength, we offer a comprehensive health and wellbeing programme alongside a strong commitment to developing your career. Our diverse and welcoming Royal Surrey family ensures you feel valued from your initial interview and throughout your time with us.
We are clinically led and provide joined-up care by bridging hospital and community services, alongside delivering regional specialist cancer care. Our main acute hospital site is in Guildford, with community sites at Milford, Haslemere and Cranleigh, and services delivered in patients' homes across Guildford and Waverley.
We work in partnership with Ashford & St Peter's Hospitals NHS Foundation Trust through a collaborative Group Model, supporting joined-up services, workforce flexibility and development opportunities.
The Care Quality Commission (CQC) has rated us as Outstanding. We are proud of our achievements and continue to invest in our people and infrastructure.
To learn more about life at Royal Surrey, please watch our short video: https://www.youtube.com/watch?v=R96pMboIYdo
Adverts may close early, so you are encouraged to apply as soon as possible.
Job description Job responsibilities
The post holder will support the provision of a high quality diagnostic service to patients, visitors and staff within the Radiology Department. They will facilitate an efficient work flow between the scanner and support in an admin position where required.
The post holder will provide an efficient and friendly service or patients undergoing Radiology examinations and provide any administrative support required, to ensure that the unit is running efficiently. They will assist with patient and room preparation, perform admin role and support the Radiographers where required. This post works closely and efficiently with the radiology team.
Please note, this role will start as a band 2 position and be up-banded to band 3 once competency for cannulation and completion of the Care Certificate have been completed .
Person Specification
Qualifications Essential
5 GCSEs (Grade A-C) including English and Maths, or equivalent.
Desirable
NVQ level 2 or equivalent in healthcare
Knowledge Essential
Experience of working within a busy team and managing time effectively. Experience of providing good customer service. Experience and knowledge of using computer software packages such as Word, Excel, Outlook.
Desirable
Experience of working in a caring role. Experience of working within a radiology department Experience of communicating well with patients and relatives. Experience and knowledge of ordering and maintaining stock. Knowledge of patient privacy, dignity and confidentiality. Knowledge of infection control standards.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Royal Surrey NHS Foundation Trust
Address Royal Surrey NHS Foundation Trust
Guildford
GU2 7XX
United Kingdom
Employer's website https://www.royalsurrey.nhs.uk/ (Opens in a new tab)