About this role
Job Title Assistant Facility ManagerJob Description Summary Job Description Job Description – Assistant Facility Manager
• Manage the day-to-day facility operations to ensure smooth business continuity. • Oversee housekeeping, security, engineering, pantry, and other soft and hard facility services. • Ensure compliance with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across all facility services. • Monitor vendor performance against SLAs, conduct regular performance reviews, and implement corrective actions where required. • Ensure preventive and corrective maintenance of building systems, utilities, and infrastructure. • Manage vendor contracts, service delivery, and contract compliance. • Monitor facility budgets, control operational costs, and optimize resource utilization. • Ensure compliance with statutory, health, safety, fire, and environmental regulations. • Handle space planning, office moves, and workplace management activities. • Coordinate with internal stakeholders to address facility-related requirements and ensure high levels of customer satisfaction. • Manage facility assets, utilities, inventory, and workplace resources effectively. • Plan and execute repair, maintenance, and renovation projects with minimal business disruption. • Conduct regular facility inspections, quality audits, and service reviews to maintain operational excellence. • Prepare operational reports, MIS, SLA performance reports, and management dashboards. • Coordinate internal and external audits and ensure timely closure of audit observations. • Support business continuity planning, emergency preparedness, and crisis management. • Drive continuous improvement initiatives to enhance operational efficiency, service quality, and employee workplace experience. • Resolve escalations related to facility services within the defined SLA timelines. • Ensure timely invoicing, vendor payments, and documentation as per organizational policies. Top of Form
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INCO: “Cushman & Wakefield”