About this role
<div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Job Description</b></H2> </div><div><h3><span style="font-size:12.0pt"><strong>Role Overview</strong></span></h3> <p>We are seeking a talented and analytical <strong>Application Engineer</strong> to join our development team. In this role, you will apply your software engineering expertise to design, develop, debug, and implement high-quality web applications and specialized utility programs that meet our end-users' needs.</p> <p>Working with a high degree of autonomy, you will tackle unfamiliar technical challenges, recommend continuous improvements to existing applications, and ensure system reliability. The ideal candidate is a structured thinker, an eager learner, and a collaborative team player who communicates ideas effectively and integrates seamlessly into a dynamic environment.</p> <p> </p> <h3><span style="font-size:12.0pt"><strong>Key Responsibilities</strong></span></h3> <ul> <li> <p><strong>Application Development:</strong> Design and build robust web-based applications, producing clean, efficient, and well-documented code based on technical specifications.</p> </li> <li> <p><strong>Database & Automation:</strong> Write and optimize database scripts to drive automated workflows and generate accurate reporting.</p> </li> <li> <p><strong>System Maintenance:</strong> Troubleshoot, debug, and enhance both new and existing applications to optimize performance and scalability.</p> </li> <li> <p><strong>Integration & Deployment:</strong> Integrate diverse technologies, third-party APIs, and platforms to expand application capabilities, overseeing smooth deployment to production environments.</p> </li> <li> <p><strong>System Support:</strong> Provide reliable technical support and maintenance for contact center systems and platforms.</p> </li> </ul></div></div><div style="padding:10.0px 0.0px;border:1.0px solid transparent"><div style="font-size:16.0px;word-wrap:break-word"><H2 style="font-size:1.0em;margin:0.0px"><b>Qualifications</b></H2> </div><div><h3><span style="font-size:12.0pt"><strong>Job Requirements</strong></span></h3> <p><strong>Education & Experience:</strong></p> <ul> <li> <p><strong>Degree or Diploma</strong> in Computer Science, Information Technology, or an equivalent technical field.</p> </li> <li> <p>Minimum of <strong>2 years of hands-on experience</strong> in full-cycle application development.</p> </li> </ul> <p> </p> <p><strong>Technical Competencies:</strong></p> <ul> <li> <p>Strong proficiency in backend development using <strong>C#.NET MVC</strong> and <strong>ASP.NET WebAPI</strong>.</p> </li> <li> <p>Solid experience in database management, specifically <strong>SQL Scripting</strong> for reporting and automation.</p> </li> <li> <p>Proficient in front-end technologies: <strong>HTML5</strong>, <strong>CSS3</strong>, and <strong>JQuery</strong>.</p> </li> </ul> <p> </p> <p><strong>Soft Skills:</strong></p> <ul> <li> <p><strong>Problem-Solving:</strong> Proven analytical thinking with a structured approach to troubleshooting and resolving complex issues.</p> </li> <li> <p><strong>Communication:</strong> Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly.</p> </li> <li> <p><strong>Teamwork:</strong> Outstanding interpersonal skills and a collaborative mindset that makes you a natural team player.</p> </li> </ul></div></div></div>