About this role
Job summary
Please note that this is a fixed-term post with a set end date of 31 December 2026.
This role is not eligible for sponsorship.
This post forms part of a service currently subject to a service improvement and redesign programme. Service delivery models, roles and structures will be reviewed as part of the improvement process, which may result in changes and a consultation process in line with the Trust's Organisational Change Policy.Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:o Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.o Specialist community support for children and adults with learning disabilities and autism, including intensive support.o Community physical health and well-being services for children and adults.The post holder will provide a comprehensive administration and information service for the Initial Response Service. The post holder will liaise with staff within the initial response service and relevant teams to ensure an efficient and confidential service is provided.
Main duties of the job
The post holder will have a good standard of education with qualifications in English, Maths and Word Processing. Excellent computer skills are required. One of the primary purposes of this role is to provide a comprehensive administration service and therefore administration experience is essential in order to provide a professional service.Experience of dealing with people is also essential, as are excellent interpersonal and customer care skills. It is essential that the post holder has good organisational and communication skills. The post holder will be required to work both as part of a team and on their own initiative. A standard DBS will be required.
About us
LSCFT values diversity and inclusion, recognising that talent from varied backgrounds creates a flexible, creative, and effective workforce. We actively challenge discrimination and welcome applications from all, regardless of age, disability (including those with experience of accessing or caring for someone who has accessed mental health or learning disability services), ethnicity, gender, religion, belief, or sexual orientation.
Our aim is to reflect the communities we serve, so we particularly encourage applications from under-represented groups. If you'd like to discuss your application, please ask.
We also welcome individuals with lived experience relevant to the role or service area, as your insight brings authenticity to our services.
LSCFT support flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as term time, part time, compressed hours and flexi-time.
The wellbeing of our people is at the heart of everything we do. We offer a wide range of resources, tools and support to help you thrive both in and out of work.
Explore our full wellbeing offer here: Keeping our workforce well
Job description Job responsibilities
For further information about the role, please see the attached recruitment pack which includes a detailed job description and person specification, or visit our website via Lancashire and South Cumbria NHS FT.
Person Specification
Qualifications Essential
Administrative qualification at NVQ Level 2/RSA 2 or equivalent experience
Knowledge Essential
Working with databases Working with Microsoft Office applications
Experience Essential
Working in an office environment Working with members of the public
Skills Essential
Good grammar and numeracy skills Excellent keyboard skills Data input and retrieval Ability to communicate effectively both written & verbal Good organisational skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Lancashire & South Cumbria NHS Foundation Trust
Address Central & West IRS - RPH
Preston
PR2 9HT
United Kingdom
Employer's website https://www.lscft.nhs.uk/ (Opens in a new tab)