About this role
Job summary
Xyla is a trusted elective care delivery partner to the NHS, providing high-quality clinical services and operational support across the UK. We work in partnership with Our Future Health, a pioneering UK health research programme and registered charity, which is collaborating with the NHS to help transform the prevention, detection and treatment of major health conditions such as cancer, dementia, heart disease, diabetes and stroke.
We are seeking motivated and compassionate Health Care Support Workers (HCSWs) to join our team and support the delivery of the Our Future Health programme within mobile clinic settings. This is an exciting opportunity to contribute to one of the UK's largest health research initiatives while delivering a safe, efficient and participant-focused service.
As a Health Care Support Worker, you will play a key role in supporting clinical assessments, ensuring a positive participant experience, and maintaining high standards of care, quality and safety. Working as part of a multidisciplinary team, you will help facilitate the smooth operation of mobile clinics and support participants throughout their research journey.
This role is ideal for individuals who are passionate about patient care, enjoy working in a dynamic environment, and are committed to supporting innovative healthcare and research programmes that aim to improve the health of future generations.
Main duties of the job
The post holder will support the delivery of the Our Future Health programme within mobile clinic settings, ensuring participants receive a safe, professional and high-quality service.
Clinical DutiesUndertake clinical assessments including blood pressure, pulse, height, weight and waist measurements.Perform venepuncture and collect blood samples in line with clinical protocols.Monitor participant wellbeing and escalate concerns to the appropriate clinician.Prepare, label, store and package biological samples accurately.Maintain accurate clinical records and follow established procedures.Operational and Administrative DutiesSupport the efficient flow of participants through the mobile clinic.Provide operational and administrative support for clinic activities.Prepare and maintain equipment, clinical areas and consumables.Assist with participant enquiries and documentation as required.Governance and QualityReport incidents, accidents and near misses in line with organisational policy, including Datix reporting where appropriate.Contribute to audits, investigations and quality improvement initiatives.Adhere to relevant policies, procedures, confidentiality and information governance standards.Maintain compliance with health and safety, infection prevention and safeguarding requirements.
About us
Xyla are a leading provider of clinical and community healthcare services across the UK, recognised for their commitment to delivering high-quality, patient-centred care. Working in close collaboration with NHS trusts, Integrated Care Systems (ICS), and local authorities, Xyla supports the delivery of essential services that help improve patient outcomes while reducing pressure on frontline healthcare providers.
Their service offering spans a wide range of areas, including diagnostic services, specialist outpatient pathways, waiting list management, mental health support, and community-based care. By leveraging experienced clinical teams alongside innovative service models, Xyla is able to deliver flexible and scalable solutions tailored to the needs of each healthcare partner.
A key strength of Xyla lies in their ability to enhance patient access to care, particularly in addressing NHS backlogs and improving pathway efficiency. Their focus on early intervention, preventative care, and timely diagnosis supports better long-term health outcomes while helping to optimise system capacity.
Underpinned by robust clinical governance frameworks and a strong emphasis on quality, safety, and compliance, Xyla maintains high standards of care across all services. This, combined with a collaborative approach and a deep understanding of NHS priorities, positions them as a trusted partner in supporting the ongoing transformation and sustainability of healthcare services across the UK.
Job description Job responsibilities
Health Care Support Worker/HCA Our Future Health Programme
Company Overview
Xyla is a national elective care delivery partner providing high quality clinical services and operational support to the NHS. We also work in collaboration with Our Future Health, a registered charity partnering with the NHS to deliver the UKs largest ever health research programme.
Our Future Health aims to help people live healthier lives for longer by enabling the discovery and testing of more effective ways to prevent, detect, and treat major conditions including cancer, dementia, heart disease, arthritis, diabetes, and stroke.
Role Overview
We are recruiting motivated and skilled Health Care Support Workers (HCSWs) to support delivery of the Our Future Health programme. This is a key clinical and operational role within mobile clinic settings, focused on delivering a safe, efficient, and participant-centred service.
Positions Available
HCA
Service Details subject to change
Role Type: Mobile Sites
Locations:
England
Scotland
Northern Ireland
Wales
Travel: Required between local sites
Contract Length: July 2026 February 2027
Hours: Full time or Part time, flexible working required - Please note no Sunday shifts in Northern Ireland, Only England, Wales & Scotland
Monday to Friday - 07:50 - 18:10
Saturday 08:50 17:10 (England Only)
Sunday 10:50- 15:55
Pay Rates
HCA Scotland, Wales & Northern Ireland
Monday - Friday - £19 per hour
Sunday - £26 per hour
HCA England
Monday - Friday - £20 per hour
Saturday - £25 per hour
Sunday - £28 per hour
Role Responsibilities
Clinical Duties: - Blood pressure, pulse, height & weight, waist measurement - Venous blood sampling - Monitor participant welfare and escalate concerns - Prepare, label, and package samples
Operational & Governance: - Support participant flow - Provide on-site operational and administrative support - Incident reporting (Datix) - Contribute to audits, investigations, and quality improvement
Additional Information
Essential Experience: - Minimum 12 months phlebotomy experience - Outpatient or similar clinical experience - Basic Life Support trained (ILS/ALS desirable) - Strong communication and teamwork skills
Desirable: - Flexibility to travel - First Aid training - Experience supporting service improvement
No Travel or Accommodation Allowance
Person Specification
Experience Essential
Outpatient experience within the NHS or similar setting
Driving license Desirable
manual driving license with no points
Qualifications Essential
Phlebotomy or Venepuncture - minimum 12 months
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Xyla
Address Ambassador Ave
Oxford
OX4 6XJ
United Kingdom
Employer's website https://xylaservices.com/ (Opens in a new tab)