About this role
Job summary
Vacancies have arisen for a Clerical Officer in Cardiology at Derriford Hospital - 1x 37.5hrs and 1x 22.5hrs p/wk.
The applicants will ideally have demonstrable experience in office practice. The post holders will provide administration support to the Cardiology Department under the supervision of the Office Team Leader and subsequently the Clinical Administration Manager.
The post is interesting and varied and requires an ability to work as a member of a team. Applicants should have a mature and responsible attitude and be able to demonstrate strong written and verbal communication skills. Previous administration experience is desirable, though not essential. Above all, applicants should take a flexible approach to their workload.
If you would like further information and an informal chat please contact Leanne Oliver via 01752 431663.
***Preference will be given to internal Trust staff, as well as 'Priority' and 'At Risk' status including NHS At Risk staff throughout Devon who are able to display recent relevant experience as dictated by the Person Specification.***
Main duties of the job
To provide comprehensive clerical support to the diagnostic cardiology department to enable the smooth flow of patients through the department. Cover various roles including reception, appointment booking, prepping, supply support to colleagues in the Cardiology department and the Device & ECG suite.
About us
We are a people business - where every member of staff matters and can make a difference. Patients are at the heart of everything we do. Joining University Hospitals Plymouth NHS Trust means becoming part of a team of dedicated staff, who are committed to leading the way through innovation, clinical excellence and great customer care. The Trust has great opportunities for career development in a highly progressive working environment. We offer all of this in a vibrant, modern city with a historic reputation for adventure.
PLEASE NOTE THAT ALL COMMUNICATION WILL BE ELECTRONIC, PLEASE CHECK YOUR EMAIL ACCOUNT REGULARLY.
If you have any issues with applying online and need additional support including reasonable adjustments with the application process please contact the recruitment manager for this post who will put you into contact with the recruitment team. We recognise that work life balance is important for our colleagues and so we invite requests from applicants around less than full time/flexible working for our advertised roles. Please contact the recruiting manager to discuss this prior to your application submission. We commit to giving this full consideration in each case. We encourage people from diverse backgrounds to apply for our roles, as diversity strengthens our teams. It is sometimes necessary to close vacancies before the closing date. If you have not heard from us within 4 weeks of the closing date, please assume that you have not been shortlisted.
Job description Job responsibilities
Arranging the collection and preparation of clinical notes for investigations and appointments, which include echocardiogram, exercise tests, tilt table, pacemaker implant, trans-oesophageal echocardiograms and others as required. Registering referrals into the department. Book new and follow-up appointments appropriately using PIMS system and clinical staff booking rules. Adding patients to various waiting lists and sending out notification letters to patients Register new patients on iPMs and creating hospital notes. Respond to emergencies and the alarm system within the department and proceed accordingly, ascertaining level of emergency and alerting appropriate teams as necessary. To provide reception duties, acting as a first point of contact for patients and where possible allay their fears to enable them to attend e.g. arriving and departing patients, booking further appointments, coding and adding an outcome for all appointments etc. Check patients in and out of the department. Arrange patient transport when necessary. To expedite appointments when necessary. For further information please see attached job description
Person Specification
Knowledge & Experience Essential
Demonstrable experience as a Clerical Officer or similar within a medical setting Understanding of Hospital administrative procedures Understanding of patient management systems
Desirable
Proven knowledge of Cardiology diagnostic procedures
Qualifications Essential
GCSE's 9-4 (A-C) in Maths & English NVQ level 2 in either business administration or related subject or equivalent demonstrable experience
Aptitude & Abilities Essential
Highly organised, efficient administrator Excellent telephone and interpersonal skills Good verbal and written communication skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Plymouth NHS Trust
Address Derriford Hospital
Derriford Road
Plymouth
PL6 8DH
United Kingdom
Employer's website https://www.plymouthhospitals.nhs.uk/ (Opens in a new tab)