About this role
Job summary
The post holder will provide an effective and efficient administrative service to the MHCAS and Liaison Services within the Hospital Division.
The postholder will need to demonstrate a high level of prioritising and organisational skills and be able to use initiative to develop office support systems as required, and to organise their own workload to meet Trust and local requirements, adjusting priorities as necessary in negotiation with the department and administration managers.
The job will involve liaison between colleagues at all levels, both inside and outside the Trust, as well as with service users and carers. The postholder will be expected to identify threats to the service offered to service users or to the Trust and to contribute to improving systems and processes.
All administrative staff are expected to support the reception function when required by providing excellent customer service at all times.
Main duties of the job
The successful candidate will work closely within the multi-disciplinary team, ensuring that effective and efficient administration support is provided.
You must be experienced, dedicated, reliable, proactive, and a flexible individual who is assertive and take the initiative in anticipating the needs of their teams.
You should be able to work autonomously as well as part of a team. Along with being able to demonstrate good verbal and written communication skills.
It is essential that you have experience in minute-taking and using Excel (intermediate level) along with good attention to detail.
About us
North London NHS Foundation Trust (NLFT) is committed to improving mental health care across North London to deliver excellent services to our local people.
Our Five-Year Strategy:
We will provide consistently high-quality care closer to home. With our partners in North London and each borough we will ensure equity of outcome for all We will offer great places to work, providing staff with supportive environment to deliver outstanding care.
Why NLFT?
We develop and retain our staff through leadership behaviours and managers programme and many more opportunities. We promote flexible working and support staff with a range of health and wellbeing initiatives. NHS Discounts, generous annual leave and NHS pension scheme Excellent internal staff network
In order to meet the needs of the Trust you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Camden, Enfield, Haringey or Islington. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description Job responsibilities
Some of the key tasks in this role will be:
To maintain and submit key performance data within strict timelines Processing of patient details Distribution of documentation to GPs against set standards Data entry on our Electronic Patient Records (EPR) system To support Business/Team Meetings (preparing agendas, taking and distribution of minutes) To provide support with/lead on audits Procurement General administrative functions Please ensure you read the attached Job Description and Person Specification to ensure you meet the criteria.
Person Specification
Qualifications Essential
NVQ Level 3 / AS and A level or equivalent relevant practical experience / qualifications Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook Substantial experience in an administrative role
Skills/ Abilities Essential
Accurate entry and retrieval of information on database systems. Diary management. Demonstrate the ability to respond in a flexible manner to competing demands of the service, teams' and individual workload.
Experience / Knowledge Essential
Substantial experience in an administrative role Experience of servicing/minuting meetings. An understanding of relevant legislation e.g. Health and Safety, Data Protection, Confidentiality
Desirable
Experience of working in the NHS Understanding of the needs of mental health service users.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North London NHS Foundation Trust
Address Place of Safety
Highgate Mental Health Centre, Dartmouth Park Hill
London
N19 5NX
United Kingdom
Employer's website https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)