About this role
Job summary
An exciting opportunity has arisen to join our team in the Acute Services as an Administrator for an individual who is keen to develop their skills. We are looking to recruit an experienced administrator to join the service, working in our mental health inpatient wards as a team administrator. Your duties will include supporting patients and their relatives who are admitted into the ward as well as providing comprehensive administrative support to the multidisciplinary team of doctors, nurses, support workers and other professionals involved in patient care.
Main duties of the job
The post holder will provide an efficient and professional service ensuring quality service to all users, their families and professionals contacting the Ward. The post holder will also be required to cover other wards within The Chase Building to provide support during absence of other administrators.
The perfect candidate will have a flexible approach in providing administration support to the multi-disciplinary teams working with a client group with mental health problems. There will be client and carer telephone contact and face-to-face contact on daily basis, therefore good communication skills are essential. You should have good organisational skills and have experience of dealing with members of the public. You will need to have good communication and interpersonal skills and have the ability to use your own initiative.
You will need to be:
An experienced administrator An excellent verbal & written communicator with strong interpersonal skills A true team player and be able to use your initiative A multi-tasker with a "can do" attitude Proficient in all MS packages, Microsoft Word, PowerPoint, etc. Able to swiftly solve problems & work under pressure without compromising quality You must be able to work independently and as a team, prioritising workload in an environment that is constantly changing.
About us
In order to meet the needs of the new Partnership services you may be required from time to time to work at different locations to your normal place of work. This may mean that you are required to work at any location that fall under Barnet, Enfield and Harringay Trust and Camden and Islington Trust. The Trust reserves the right to require staff to work at such other places or locations as it considers reasonable and necessary on a temporary or permanent basis.
Job description Job responsibilities
Duties you will be responsible for include;
Ensuring the smooth & safe management of our patient care on the ward. Attend Pride and Joy meetings, taking team minutes, editing, and issuing reports Maintain effective filing systems and decant service user notes in line with Medical Records policy and procedure. Scanning and uploading paperwork on the electronic system. To provide a high quality administrative, clerical and reception service for patients and their carers who access the Trust services. The post holder will encompass regular telephone liaison with external agencies. You will be required to use your initiative in all aspects of secretarial and clerical work to efficiently prioritise work and meet deadlines, as the service requires.
Further duties can be found on the job description and person specification.
Person Specification
Qualifications/ Registrations Essential
NVQ Level 3 / AS and A level or equivalent relevant practical experience / qualifications
Skills/ Abilities Essential
Good knowledge and proficiency of Microsoft packages to include Word, Excel, PowerPoint, Outlook Keyboard skills to ensure accuracy, speed, and optimum use of functions Excellent verbal and written communication Works without supervision (advice available from Line Manager when required) Team working and Interpersonal skills
Desirable
Minute taking skills Good knowledge and proficiency of Trust systems to include RIO, and other digital systems Ability to use own initiative and deal with ad hoc requests and queries
Experience/ Knowledge Essential
Full range of administrative procedures and software programs Managing busy workload and conflicting priorities
Desirable
Knowledge of NHS systems
Personal Qualities Essential
A "can do" attitude and a positive attitude to change Understanding of trust values and vision
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name North London NHS Foundation Trust
Address Dorset Ward. The Chase Building
Chase Farm Hospital
The Ridgeway, Enfield
EN2 8JL
United Kingdom
Employer's website https://www.northlondonmentalhealth.nhs.uk/ (Opens in a new tab)