About this role
Why Join DAZN? Joining DAZN in Hyderabad means being part of a cutting-edge sports streaming company in a vibrant tech hub. You’ll work alongside passionate, talented professionals on innovative projects that reach millions of fans worldwide. Leeds offers a dynamic work environment with a great balance of career growth and lifestyle. If you’re excited about shaping the future of live and on-demand sports entertainment, DAZN Leeds is the perfect place to make your mark and grow your career. Build Impactful Conversational Experiences: Design and deliver intelligent bots for both chat and voice channels, creating seamless customer journeys across web, WhatsApp, Facebook, and voice platforms. Work with Cutting-Edge AI Technologies: Implement conversational solutions powered by Generative AI (LLMs) and Agentic AI systems , enabling next-gen automation and personalization. Design End-to-End Architectures: Take ownership of the full solution — from ideation, wireframing, and flow design to API integration and production deployment. Collaborate with Cross-Functional Teams: Work closely with Product, Engineering, and Customer Service teams to align conversational solutions with business goals and deliver measurable impact. Influence the Future of Automation: Drive innovation, propose enhancements, and shape best practices to scale conversational AI across the organization.