About this role
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage. The Analytical Lab Supervisor oversees the day-to-day operations of Thorne's Analytical Laboratory, ensuring testing activities are performed safely, efficiently, and in compliance with applicable quality and regulatory standards. This role leads laboratory personnel, manages daily workflows, and supports the timely delivery of accurate analytical results that are essential to product quality, manufacturing operations, and regulatory compliance. Working closely with Quality Control, Quality Assurance, Manufacturing, Regulatory Affairs, and other cross-functional teams, the Analytical Lab Supervisor ensures laboratory operations adhere to Laboratory Standard Operating Procedures (SOPs), Good Laboratory Practices (GLP), current Good Manufacturing Practices (cGMP), ISO 17025 requirements, and Thorne's Hazardous Material Safety Program. The ideal candidate is a hands-on laboratory leader with strong technical expertise, a commitment to quality and data integrity, and a passion for developing high-performing teams while driving continuous improvement across laboratory operations. Lead the day-to-day operations of the Analytical Laboratory, ensuring testing activities are completed safely, efficiently, and in accordance with established priorities and quality standards. Supervise, train, mentor, and develop laboratory personnel, ensuring employees receive timely training on analytical methods, laboratory procedures, safety requirements, Good Laboratory Practices (GLP), current Good Manufacturing Practices (cGMP), and applicable Standard Operating Procedures (SOPs). Oversee laboratory workflows, including routine testing, stability studies, retained sample management, documentation, and resource planning to support manufacturing and business objectives. Review analytical data, laboratory documentation, specifications, validation protocols, stability protocols, investigation reports, and Standard Operating Procedures (SOPs) to ensure accuracy, completeness, and regulatory compliance. Lead investigations of Out-of-Specification (OOS) and other atypical laboratory results, partnering with cross-functional teams to perform root cause analysis, implement corrective actions, and prevent recurrence. Partner with the QC Data team to resolve testing issues, ensure data integrity, and maintain laboratory records in accordance with regulatory requirements and industry best practices. Ensure laboratory instrumentation, equipment, and supporting software are properly maintained, calibrated, and qualified to support reliable analytical testing. Maintain the Analytical Laboratory in an inspection-ready state by ensuring compliance with GLP, cGMP, ISO 17025, and applicable federal, state, and local regulatory requirements. Support the Quality Control Laboratory Manager in maintaining and continuously improving the laboratory Quality Management System (QMS), including ISO 17025 compliance, audit readiness, and quality system effectiveness. Promote a culture of data integrity, impartiality, confidentiality, safety, and continuous improvement by identifying risks, implementing process improvements, and fostering operational excellence across laboratory operations. Collaborate with Quality Assurance, Manufacturing, Regulatory Affairs, Product Development, and other cross-functional teams to support product quality, resolve technical issues, and achieve organizational objectives.