About this role
At Thorne, we work to deliver high-quality, science-backed solutions to empower individuals to take a proactive approach to their well-being. Each day begins with a mission to help others discover and achieve their best health. We count on our team members to challenge and push the boundaries to make that happen. At Thorne, you’ll be joining a team of more than 750 passionate individuals committed to our cause of providing superior health solutions at every age and life stage. The Manager, Quality Control is responsible for leading Thorne's Quality Control operations, ensuring the consistent delivery of safe, high-quality products through effective laboratory and inspection processes, regulatory compliance, and operational excellence. This role provides strategic and day-to-day leadership for Quality Control activities across raw materials, in-process materials, finished goods, and manufacturing support, ensuring all testing, sampling, inspection, and release activities meet current Good Manufacturing Practices (cGMP) and applicable regulatory requirements. Leading a team of Quality Control Supervisors and inspection personnel, the Manager, Quality Control partners closely with Manufacturing, Quality Assurance, Supply Chain, Engineering, and other cross-functional stakeholders to optimize laboratory operations, strengthen quality systems, and drive continuous improvement. The ideal candidate is an experienced people leader with strong technical expertise, sound regulatory judgment, and a proven ability to balance quality, compliance, operational efficiency, and business priorities in a fast-paced manufacturing environment. Provide strategic and operational leadership for Quality Control activities, including the inspection, sampling, testing, and disposition of raw materials, in-process materials, finished goods, and reprocessed products. Lead, develop, and mentor a high-performing Quality Control team, including supervisors and inspection personnel, through hiring, onboarding, coaching, performance management, succession planning, and professional development. Establish and maintain a culture of quality, safety, accountability, and continuous improvement by ensuring team members receive ongoing training in cGMPs, SOPs, safety requirements, chemical handling, sampling techniques, and inspection procedures. Oversee daily Quality Control operations to ensure inspection activities are completed accurately, efficiently, and in accordance with approved specifications, sampling plans, and production schedules. Ensure all inspection, measuring, and test equipment is properly calibrated, maintained, and qualified to support reliable quality operations. Lead investigations related to nonconformances, deviations, customer complaints, and other quality events, facilitating root cause analysis and ensuring effective corrective and preventive actions (CAPAs) are implemented and sustained. Exercise sound technical judgment in material review, defect classification, and product disposition while ensuring compliance with established specifications and quality standards. Partner with Manufacturing, Quality Assurance, Engineering, Supply Chain, Regulatory Affairs, and other cross-functional teams to resolve quality issues, improve operational performance, and support successful product launches and manufacturing initiatives. Drive continuous improvement initiatives that enhance Quality Control processes, inspection effectiveness, laboratory efficiency, and organizational scalability. Maintain a comprehensive understanding of manufacturing operations and end-to-end product flow to proactively identify quality risks and support operational excellence. Ensure ongoing compliance with current Good Manufacturing Practices (cGMP), FDA, OSHA, NSF, TGA, and other applicable regulatory and certification requirements while maintaining inspection readiness. Foster a safe and compliant work environment by promoting adherence to company safety policies and implementing practices that minimize contamination risks and protect product quality. Identify opportunities to improve quality systems, inspection methodologies, and team performance through innovation, data analysis, and operational best practices. Make informed, timely decisions to escalate or stop production activities when product quality, regulatory compliance, or customer safety may be at risk.