About this role
This role offers a hybrid work offering to be present in our London office twice a week. Reward Gateway|Edenred is a leading digital platform for services and payments for people at work, connecting 52 million users and 2 million partner merchants in 45 countries via close to 1 million corporate clients. Our shared mission of ‘Making the World a Better Place to Work' and ‘Enriching connections, For good’, guides our every action and charts a sustainable path to a better future. Due to expansion, an opportunity has become available for a Site Reliability Engineer to join our team to help us transform our existing operational workloads to an SRE approach. Integrating tightly with our Product Engineering teams Following SRE practices and maintaining high standards of compliance Implementing a new standard of observability utilising SLI/SLO/Error Budgets Continually evolving our observability platforms for greater coverage Using a code-first approach to build and changes to reduce TOIL Advocating a strong focus on availability, reliability and uptime Liaising and embedding with the Engineering teams for the constant evolution of metrics Working towards planned roadmap goals Actively taking part in the daily stand-ups and keeping sprints on track Keeping up-to-date documentation in the JIRA & Confluence tools Taking part in SRE Incident Management processes Acting as a key Incident Commander within the Incident Management process Taking part in SRE On Call Ensuring a focus on cost efficiency for the platforms & services Working with team members to foster collaboration and ongoing communication with stakeholders