About this role
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Actively assists the Waiter during the set-up of the restaurant, checking the cleanliness and quality of all equipment, glassware, cutlery, chinaware, linen, napkins, etc. Assists in the preparation of any mis-en-place and equipment required for service, ensuring they are being stored correctly until required. Assists the Waiter during service periods and ensures service sequences are being followed during meal periods. Ensures the appropriate table settings are in place and in line with both company and sanitation protocols. Knowledgeable about the dining and beverage menus and actively upsells and makes recommendations based on guest preferences. Assists with guest dietary requirements. Understands the setup, product and service expectations of their respective area and immediately rectifies any shortfalls that would have a negative impact on the guest experience. Consistently supports the efforts to exceed service targets and other key metrics by adhering to the Service Excellence standards. Minimizes breakage, loss, and theft of service items by always handling equipment and supplies with care. Actively promotes in a helpful manner alternative dining venues and other company initiatives to guests. Operates shipboard devices and technologies to ensure accurate processing of guest transactions.