About this role
Set a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea. Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment. At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates. As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations. By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team and will be reviewed by a professional recruiter who will contact you soon if your qualifications meet our requirements for this position. As the world's leading cruise line, our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. As Finance Manager aboard Princess Cruises, you will play a pivotal role in managing and overseeing all financial processes, from cash handling to reconciliation of transactions and auditing. This position ensures that all financial activities onboard adhere to Princess Cruises' policies and procedures, with a strong focus on accuracy, compliance, and guest satisfaction. You will lead a team of finance specialists and collaborate with other departments to drive operational efficiency and maintain the highest financial standards. Financial Management & Compliance: Manage and oversee the ship’s cash account, payment of guest and teammate folios, and all receipt and payment vouchers in strict adherence to company policies and procedures. Prepare bank deposits, process pay-ins and payouts, and audit financial transactions for accuracy. Guest & Crew Transactions: Oversee Guest and Crew ATMs, ensuring credit card settlements are completed accurately each voyage. Investigate any cash variances promptly and in accordance with standard procedures. Auditing & Reconciliation: Conduct daily audits of financial systems, including Property Management System (PMS) and Point of Sale (POS) systems, to ensure proper balancing. Audit all business partner charges and track excessive charges and voids. Ensure the accurate balancing of group bookings, Weddings, and Celebration Packages. Staff Training & Development: Lead regular training sessions for the finance team on cash handling policies, financial systems, and internal controls. Provide coaching, performance feedback, and development opportunities to ensure the team operates at peak efficiency. Guest Service Excellence: Ensure every guest interaction reflects the highest standards of hospitality and financial accuracy. Take ownership of any guest financial issues and resolve them in accordance with company policies, leaving a lasting positive impression. Cash Management: Oversee the daily balancing of cash and credit card transactions. Ensure the integrity of financial records, monitor prepaid gifts and services, and reconcile house accounts. Manage cash orders and ensure proper documentation of cash flow. Financial Reporting & Monitoring: Verify and audit exception reports, ensuring compliance with MSPM financial policies. Maintain accurate records of tax applications, VAT reporting, and other financial data. Collaboration & Communication: Maintain open communication with onboard management, the Guest Services Manager, and shoreside teams. Provide valuable feedback to improve the guest experience and onboard operations.