About this role
Set a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea. Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment. At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates. As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations. The Activity Staff is responsible for creating lasting memories by consistently delivering a guest-centric product experience that aligns with brand standards and health and sanitization protocols. They create positive connections, emcee key activity and entertainment programming, and support a guest and teammate-centric culture that increases Net Promoter, profitability, Service Excellence, and drives a safe and healthy environment in accordance with HESS protocols. As a natural performer, they create, host, train, promote, emcee, and assist all activities and events, creating an engaging and entertaining experience for guests. They embrace MedallionClass products, services, and applications to identify guests and deliver exceptional, personalized service. They are accountable for consistent product delivery and apply the Service Excellence philosophy. They collaborate with onboard teammates to provide reliable information and updates to deliver an outstanding guest experience. They provide a positive first impression to guests through a warm, welcoming greeting, maintain the company's standard, and comply with fleet safety regulations in accordance with HESS protocols. They own their experience area and support the development, implementation, and execution of initiatives in alignment with the Entertainment leadership team. They anticipate and take ownership of guest needs and requests, demonstrate responsibility, authority, and accountability in all performance areas, and actively learn and answer questions on product, policy, demographic, itinerary, and port information. They arrive at events at least 15 minutes early to ensure efficient setup and engage with guests, and prioritize performance standards set out by the Cruise Staff Tier Program. They responsibly use consumable items and maintain assigned equipment clean and in good condition.