About this role
By applying to this position, your application will be submitted to Princess Cruises' internal Talent Acquisition team. A professional recruiter will contact you shortly if your qualifications align with our hiring requirements. As the world's leading cruise line, we understand that our guests have high expectations of us, and we have high expectations of our team members. We appreciate your patience as we carefully review each candidate. Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless. Lead the onboard Youth & Family Program by planning, organizing, and overseeing a wide range of age-appropriate activities that align with Princess Cruises’ brand standards and guest expectations. Ensure a safe, welcoming, and inclusive environment for all children and families participating in the program, maintaining strict adherence to safety protocols and child safeguarding policies. Coach, mentor, and develop the Youth Staff team, fostering a culture of service excellence, accountability, and continuous improvement through regular feedback, training sessions, and performance evaluations. Collaborate with the Entertainment Director and other shipboard leaders to align youth programming with the overall entertainment strategy, share best practices, and identify opportunities for operational efficiency. Monitor program performance and guest satisfaction, using feedback and data to make informed decisions and enhance the overall experience for young guests and their families. Manage program logistics, including scheduling, inventory of supplies, and budget tracking, ensuring efficient use of resources and alignment with financial targets. Support cross-functional initiatives that enhance the family guest experience, including partnerships with other departments (e.g., Food & Beverage, Shore Excursions) to create integrated offerings. Promote a positive and inclusive team culture, embodying Princess Cruises’ Shared Purpose and Core Values, and encouraging innovation and creativity among team members.