About this role
Set a course for adventure with Princess Cruises! As one of the world's leading cruise brands and an employer of choice in the industry, Princess Cruises offers exciting career opportunities aboard a fleet recognized for exceptional guest experiences and innovation at sea. Our teammates represent more than 60 nationalities and bring diverse talents, perspectives, and experiences to life every day. Together, we create memorable moments for guests while building rewarding careers in a supportive, inclusive, and globally connected environment. At Princess Cruises, we are passionate about delivering exceptional service and creating unforgettable experiences. We are looking for individuals who share our commitment to excellence, thrive in a team environment, and take pride in making a positive impact on our guests and fellow teammates. As part of the Princess family, you'll enjoy competitive benefits, professional development opportunities, international career pathways, and the unique opportunity to explore some of the world's most breathtaking destinations. Oversee the end-to-end production of Japanese-language printed and digital collateral on board, ensuring all materials meet or exceed brand, quality, and accuracy standards. Follow the Print Shop workflow and daily routines to prioritize and complete jobs on time, aligning output with itinerary, voyage requirements, and deadlines set by onboard management. Translate, adapt, and lay out English-language materials into Japanese, ensuring clarity, cultural relevance, and consistency of tone and style across all guest- and crew-facing pieces. Coordinate the proofreading process for all translated collateral, allocating sufficient time for review, incorporating feedback, and ensuring error-free final versions. Provide ongoing design and translation support to onboard departments, responding to requests, advising on best practices, and ensuring materials align with brand guidelines. Maintain and update templates and files for translated collateral, preparing print-ready artwork and documentation for shoreside management review and approval. Work closely with the Printer to schedule and produce Japanese-language materials in tandem with their English counterparts, ensuring alignment on quantities, formats, and delivery timelines. Plan and prepare translated collateral for seasonal campaigns, special events, and itinerary-specific activities, ensuring materials are ready ahead of time. Ensure all interactions with guests and crew reflect Princess Cruises’ customer service standards, Core Values, and REAL program, providing timely updates and solutions when issues arise. Monitor job progress, troubleshoot production and translation issues as they occur, and proactively communicate status updates and any risks to relevant onboard stakeholders.