About this role
Retail Supervisor – Step into Leadership | Redhill | £13.25 per hour + training & progression opportunities We’re looking for a proactive and customer-focused Retail Supervisor to join our team in Redhill. This is a fantastic opportunity for someone who enjoys leading from the front, supporting a team, and making a real impact in a busy, hands-on retail environment. You’ll work closely with the Store Manager and Assistant Manager to keep the store running smoothly, inspire colleagues, and deliver a consistently high standard of customer service. If you’re passionate about retail and ready to take the next step in your leadership career, we’d love to hear from you. Contract: Permanent Hours: Part-time Hours of Work: 32 hours per week, working 4 days out of 7 on a rota basis As Retail Supervisor, you’ll play a key role in driving store performance, maintaining high standards, and supporting team development. You’ll lead by example, create a positive and solution-focused environment, and ensure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous. Key responsibilities include: • Supporting the Store Manager in delivering annual sales budgets and business plans • Driving sales through effective merchandising and stock control • Leading daily team organisation, rotas, and task delegation • Coaching and motivating colleagues to achieve targets and deliver excellent service • Handling customer queries and complaints professionally • Ensuring compliance with health & safety policies and company procedures • Acting as Duty Manager and keyholder when required Please note: Due to the store’s location, public transport options are limited, so you will need a reliable way to travel to and from work. Free on-site parking is available.