About this role
About the Client A fast-growing, physician-founded consumer health startup delivering science-led wellness products through a modern DTC e-commerce model. The company is known for rigorous third-party testing, clinically informed positioning, and a mission to strengthen gut, immune, and whole-body vitality. You’ll operate in a high-velocity, startup environment partnering closely with the Founder/CEO and cross-functional leaders. Why does this role exist? This role exists to be the Founder/CEO’s right hand—combining the precision of an Executive Assistant with the operational leadership of a Chief of Staff. You will manage executive operations (calendar, inbox, meeting flow) while also driving cross-functional projects, follow-through, and strategic “firefighting” on the CEO’s behalf. The objective is to free up executive focus, keep the company aligned on priorities, and act as the executive’s extension with internal and external stakeholders. Executive Operations (Calendar, Meeting Flow, Inbox) Own and optimize the calendar; protect deep work time; resolve conflicts and last‑minute changes Triage inbox; flag urgent items; draft responses; manage stakeholder expectations and SLAs Ensure on-time meeting starts; anticipate logistics; proactively check executive status and readiness Strategic Project Management & Cross-Functional Execution Own task boards and project trackers; maintain clear priorities and deadlines Prepare agendas, docs, and resources for upcoming decisions; ensure follow-ups are completed Drive cross-departmental coordination; “firefight” blockers on behalf of the executive Communications & Content Support Draft/polish decks, memos, SOPs, customer letters, and internal updates Create concise summary reports and executive briefs from complex inputs Maintain a consistently high standard of clarity, tone, and brand alignment Stakeholder, Vendor & Partner Coordination Schedule with partners; prepare materials; support contracts and onboarding Maintain relationship maps and key contact cadences for the executive Track deliverables and ensure external commitments are met on time Data, Reporting & Personal Executive Support Pull light reports; summarize key data points for quick executive decisions Capture live meeting notes; track action items; circulate clear summaries Handle occasional personal admin tasks that enable executive focus