About this role
About Magic For over 10 years, Magic has connected top remote talent with fast-growing businesses – backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide. Check out Magic's Business Profile Know more about our Team via Magic's Careers Page Role Overview This is a full-time, in-house position at Magic – you're not placed as a VA with a client, you're the coach and the partner behind the relationship. You develop the EAs matched to our clients and make sure the partnership works for both sides. It's a different job than "manager." You're not building a roster of direct reports – you're carrying the full partnership: the client relationship and the humans delivering on it. Part coach, part account partner, no fixed script. Your EAs don't follow you because it's required – they follow because you've built trust, and that's the only authority that holds up on a 2am client call. When your EAs perform, clients stay. When clients stay, Magic grows. Shift: training runs overnight (Week 1: Monday–Thursday 8:30 PM–5:30 AM PHT, Friday MEA team orientation; Weeks 2–3: 10:00 PM–7:00 AM PHT), Monday–Friday, with your eventual production shift landing between 6 PM–3 AM, 12 AM–9 AM, or 4 AM–1 PM PHT. Training is strict: zero absences (documented medical emergencies only), max 2 tardies, 70% minimum score with one retake per failed module. Compensation & Benefits Earn up to ₱47,000/month , comprising a ₱42,000 fixed monthly package plus a variable performance bonus . Benefits include HMO after 6 months, 12 vacation and 10 sick days per year, 13th month pay, SSS, PhilHealth, PAG-IBIG, company-provided desktop computer and IT support, and paid training. Application Process Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program As coach and partner, you'll: Coach 15–20 virtual assistants across multiple clients – daily stand-ups, real-time guidance, development plans you actually see through Partner with clients on their success – daily video calls with international clients (US, Australia), improving how work gets done, and smoothing team transitions Monitor performance across HubSpot, Slack, Discord, Cloudtalk, ChatGPT, Workspace, and Penthouse Flag billing questions to the billing team – route them, don't calculate them Check in daily through the Account Lead Pulse (ALP)