About this role
About Magic For over 10 years, Magic has connected top remote talent with fast-growing businesses – backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide. Check out Magic's Business Profile Know more about our Team via Magic's Careers Page Role Overview This is a full-time, in-house role at Magic, not a VA placement with a client – you lead the team of VAs matched to our clients and make sure both sides of that arrangement hold up. It's a different kind of lead role than "manager." You're not stacking direct reports – you own the whole partnership: the client relationship and the people delivering on it. Part account lead, part coach, no fixed script. The VAs on your team don't answer to you because of your title – they follow your lead because you've earned their trust, and that's the only authority that survives a 2am client call. When your team delivers, clients stay. When clients stay, Magic grows. Shift: training runs overnight (Week 1: Monday–Thursday 8:30 PM–5:30 AM PHT, Friday MEA team orientation; Weeks 2–3: 10:00 PM–7:00 AM PHT), Monday–Friday, with your eventual production shift landing between 6 PM–3 AM, 12 AM–9 AM, or 4 AM–1 PM PHT. Training is strict: zero absences (documented medical emergencies only), max 2 tardies, 70% minimum score with one retake per failed module. Compensation & Benefits Earn up to ₱47,000/month , comprising a ₱42,000 fixed monthly package plus a variable performance bonus . Benefits include HMO after 6 months, 12 vacation and 10 sick days per year, 13th month pay, SSS, PhilHealth, PAG-IBIG, company-provided desktop computer and IT support, and paid training. Application Process Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program Leading the VA team means you: Lead 15–20 virtual assistants across multiple clients – daily stand-ups, real-time coaching, development plans that actually get followed through Own client success – daily video calls with international clients (US, Australia), workflow optimization, and smooth team transitions Track performance across HubSpot, Slack, Discord, Cloudtalk, ChatGPT, Workspace, and Penthouse Route billing questions to the billing team – flag and forward, don't calculate Report daily via the Account Lead Pulse (ALP)