About this role
The incumbent in this position is responsible for welcoming the guests and members to the Pool and providing them with assistance during their visit in order to meet or exceed their expectations whilst adhering to service standards. The job of Pool Receptionist is executed satisfactorily when: Hygiene standards are strictly monitored and followed. When all the guests are 100% satisfied with the Hotel services. Receptionist is the first and last impression of the Pool, therefore must be very professional and create an experience for the guests. Greets all visitors to the Pool in a warm and sincere manner. Upon visitor’s departure from the Pool, thanks them for their visit and invites them to return.