About this role
Are you someone with great customer service skills, looking to start or build your career in insurance? We are seeking a positive and team-oriented Administration Assistant to join our Broker Support team in Melbourne. About the role: Reporting to the Team Manager – Broker Support , you’ll provide essential administrative support to our Underwriting teams and help ensure smooth operations for our brokers. This is a fantastic opportunity to develop your skills in a busy, high-volume environment and contribute to a collaborative team. Why Join Us? This is an opportunity grow your career in a supportive team that values reliability, teamwork, and connection. You’ll have the chance to build your skills, work with experienced professionals, and contribute to a business that’s redefining insurance and a culture that celebrates your achievements. If you’re ready to start or build your career in insurance and thrive in a dynamic, innovative culture, we want to hear from you. Sending out renewal invitations and non-express renewals to brokers Processing new policies and renewals in the underwriting system, including preparation of Certificates of Currency and managing related documents Following up on outstanding and upcoming renewals and new business Maintaining broker information and managing logins to our online system Answering phone calls and take messages General administration and office duties as required