About this role
• Daily Housekeeping service • 每日客房清潔服務 • Valet service • 洗衣服務 • Linen maintenance • 布巾維護 • Guest Request delivery • 顧客需求傳送 • Public Area Cleanliness • 公共區域整潔度 • 遵循IHG規範進行線上課程 • Prioritize arrival rooms • 優先處理當日預進客房 • Liaise with Front Office for guest and hotel requirements • 與櫃檯合作以完成房客需求 • Ensure guest valet is processed and delivered in a timely manner • 及時為房客處理洗衣相關服務 • Co-ordinate special projects (eg site rooms, vermin control, window and carpet cleaning, room inventories) • 協調特殊任務 (客房參觀、消毒、清戶/地毯清潔、房型存量) • Manage all special requests made by guests • 處理房客需求