About this role
Salary: £100,000 - 120,000 per year
Requirements: Deep, demonstrable experience architecting Dynamics 365 CE at enterprise or global scale, ideally including Customer ServiceStrong Power Platform expertise, including Power Apps, Power Automate and Dataverse, with sound judgement on low-code versus coded solutionsHands-on background building plugins, custom workflows, JavaScript and cloud flowsStrong integration architecture experience across Azure, including Logic Apps, Azure Integration Services and APIs; SAP integration is an advantageProven experience designing for resiliency, scalability, performance and disaster recoveryALM, CI/CD and source control experience, including Azure DevOps and GitIn-depth understanding of security, access controls and governance for cloud and CRM environmentsExperience working in an Agile, product-based delivery model, supporting a Product Owner and roadmapProven track record of managing, mentoring and leading D365 developers and setting the technical quality barExperience in regulated environments is a bonus Responsibilities: Own the Dynamics 365 CE architecture end-to-end, from vision through to delivered design, defining the target architecture, design principles and standardsAct as design authority for the platform, making key design decisions and reviewing and approving solution designs to protect architectural integrityStay hands-on in Dynamics 365 CE and Power Platform, including prototyping and proving out designsMake deliberate low-code versus pro-code decisions, using configuration where appropriate and code where it is the right answerDesign robust integrations between Dynamics 365 CE and the wider enterprise estate, including Azure, SAP, Microsoft 365 and third-party SaaSDesign for non-functionals, including resiliency, scalability, performance, availability, disaster recovery and security/governance by designLead and mentor the CRM development team, setting technical standards, running design and code reviews, and growing the teams architectural thinkingShape the roadmap by assessing new Dynamics 365 and Power Platform releases and translating them into architectural direction alongside the Product Owner Technologies: ArchitectAzureCI/CDCloudCRMDevOpsGitJavaScriptMicrosoft 365Product OwnerSAPSecurityOffice 365 More:
We are a global leader embarking on an ambitious multi-year transformation programme, and we are seeking a Principal Dynamics 365 CE Architect to own the architecture of our strategic global CRM solution. This is a rare greenfield opportunity, building on a newly established Dynamics 365 Customer Service platform as it scales into an enterprise-wide system of engagement. The role is permanent and UK remote, and you will work in an Agile, product-based delivery model while leading a high-performing D365 development team and remaining genuinely hands-on with Dynamics 365 CE and the Power Platform.
last updated 29 week of 2026