About this role
Salary: £25,000 - 25,000 per year
Requirements: We require a valid UK driving licence.We require experience working with Linux CLI, including troubleshooting and administration.We need strong communication skills and the ability to engage both technical and non-technical stakeholders.We are looking for a customer-first approach with a genuine desire to deliver positive outcomes.We need someone who is highly organised with excellent time management.We are looking for a proactive, self-motivated person who can work independently. Responsibilities: We travel occasionally to customer sites across the UK.We own customer cases end to end, including triaging tickets, setting expectations, and resolving issues within SLA.We troubleshoot memory errors, downtime, and application issues using Linux CLI and PostgreSQL.We replicate and clearly document bugs for our development teams.We act as a trusted contact via phone, email, and our service desk.We contribute to our knowledge base to support continuous team improvement. Technologies: SupportLinuxPostgreSQL More:
We are a growing and innovative software business based in Shoreham-by-Sea, and we are looking to add a 2nd Line Application Support Specialist to our Client Services team. This is a full-time, permanent role supporting a specialist software platform and a varied customer base, with office-based working initially before moving to hybrid after a successful 3-month probation period. We offer a company pension, 25 days holiday plus an extra day off on your birthday, training and development opportunities, volunteering days, and a company car if you are eligible for insurance. The role follows a Monday to Friday 8-hour rotating shift pattern between 9am and 10pm, and the salary is £25,000.
last updated 29 week of 2026