About this role
Salary: £25,000 - 25,000 per year
Requirements: A degree in Computer Science, Information Technology, or a related discipline.A genuine interest in IT infrastructure, networking, and systems administration.Strong problem-solving skills and a logical approach.Excellent communication skills.A willingness to learn and develop new technical skills.Exposure to Windows operating systems, Microsoft 365, Azure, Active Directory, networking concepts such as DNS, DHCP, and TCP/IP, or PowerShell would be beneficial. Responsibilities: Provide technical support to users via phone, email, and ticketing systems.Troubleshoot hardware, software, and network issues.Support Microsoft 365, Windows environments, and cloud technologies.Assist with infrastructure maintenance and system administration.Set up new users, devices, and system access.Monitor system performance and resolve technical issues.Support IT projects including upgrades, deployments, and migrations.Work closely with colleagues across the business to deliver an excellent IT service. Technologies: Active DirectoryAzureCloudHardwareSupportMicrosoft 365NetworkPowerShellTCP/IPWindowsOffice 365 More:
We are a supportive business with a collaborative IT team where Service Desk and Infrastructure work as one, giving you broad exposure to technologies and the chance to develop beyond first-line support. This graduate role offers hands-on experience across IT support, infrastructure, and projects, along with ongoing training, career development, and company-funded professional qualifications. We also offer a competitive salary of up to £25,000, hybrid working following successful probation and training, generous holiday entitlement including your birthday off, private medical insurance, a health cash plan, life assurance, an employee assistance programme, a cycle to work scheme, and a company pension. We actively invest in our people and offer a clear pathway toward roles such as Infrastructure Engineer, Systems Administrator, or IT Engineer.
last updated 29 week of 2026