About this role
Salary: £33,000 - 73,000 per year
Requirements: Strong interpersonal and communication skillsSome experience and a keen interest in developing a career in the telecoms/technology industrySelf-starter with analytical and problem-solving skillsAbility to adapt to changing customer environmentsHelp desk experienceTroubleshooting experience Responsibilities: Work alongside our deployment team and engineers to create configurationsSupport installation and testing of customer circuitsSupport transition to operational status and into NOC supportProvide remote engineering support to engineers carrying out onsite installations for network rollouts and ad hoc installationsAssist the deployment team with circuit go-lives and throughout testingFollow router and firewall configurations based on engineering templates for managed devicesApply configurations to hardware devices and troubleshoot failuresReview network diagrams and customer documentationOnboard equipment into relevant NMS systemsAssist occasionally with out-of-hours installations, network migrations, planned works, and change requests Technologies: FirewallHardwareSupportMobileNetwork More:
We are the UKs leading cross-technology network integrator, spanning fixed, radio, and mobile 4/5G. We help underpin our customers communication strategies by ensuring their network infrastructures are optimally designed, developed, and maintained in a fast-changing environment. We are currently the key delivery partner in over 15 major UK network deployments that will enable communication between millions of users across business, the public sector, and communities. We offer a supportive package including a pension scheme, life assurance, healthcare insurance, financial wellbeing and will writing support, an employee assistance programme, 25 days annual leave, 8 bank holidays, and social engagement and office activities. We value accountability, data-driven decision-making, challenging the status quo, and delivering excellence.
last updated 29 week of 2026