About this role
Salary: £? - ? per year
Requirements: Extensive senior-level product design experience across complex digital productsStrong portfolio covering both mobile apps and responsive webProven ability to simplify complex or regulated journeysExpertise in UX, interaction design, and visual executionSkilled in journey mapping, flows, and information architectureComfortable working in ambiguity and shaping solutions with cross-functional teamsData-informed approach using user research and usability testingStrong balance of pace, quality, and commercial prioritiesExcellent communication skills with the ability to explain design decisions clearlySelf-starter who delivers impact quicklyExperience in utilities, energy, or similarly complex service-led industriesExperience across account management, service tools, billing, payments, onboarding, loyalty, and self-service journeysExperience working within regulated environments with accessibility standardsExperience contributing to or working within established design systems Responsibilities: Own the design of customer-facing journeys from discovery through to final UITranslate complex service challenges into intuitive, accessible experiencesCollaborate cross-functionally with product, research, content, engineering, and business teamsDeliver interaction design, user flows, wireframes, and high-fidelity UIInfluence product direction through problem framing, ideation, and prioritisationBalance customer needs with business and operational feasibilityUse data, insights, and testing to continuously improve usabilityEnsure consistency across end-to-end journeysContribute to and evolve design systems and patternsChampion accessible, inclusive, and consistent design standardsEnable rapid iteration while maintaining high-quality design craft Technologies: SupportMobileWebUX UI Design More:
We are a forward-thinking UK energy provider focused on sustainable solutions. We are hiring a Senior Product Designer for an initial six-month contract with potential extension. This is a full-time role of 37 hours per week, offered on a hybrid basis with one day every two weeks in our London office. We celebrate and support diversity and are committed to ensuring equal opportunities for both employees and applicants.
last updated 29 week of 2026