About this role
Salary: £? - ? per year
Requirements: Proven experience as a Business Analyst within large, complex organisations, ideally in insuranceAbility to elicit, document, and manage business requirements and user storiesCapability to model as-is and to-be processes using formal modelling techniquesExperience working in an Agile Scrum delivery model or setupPrevious experience ensuring non-functional requirements are understoodStrong knowledge of claims systems and processesExpertise in requirements elicitation, process mapping, and business process improvementExperience working in Agile delivery practicesExceptional communication, stakeholder engagement, and influencing skillsFlexible approach to hybrid working, with 1-2 days per week onsiteImmediate availability is desirableNice to have: experience with policy administration system transformation projectsNice to have: understanding of claims/PAS platforms such as Guidewire, Acturis, Duck Creek, or similarNice to have: good knowledge of CRM systems such as MS Dynamics, Salesforce, or Peoplesoft Responsibilities: Work as a Business Analyst supporting insurance claims and CRM-related change initiativesElicit, document, and manage business requirements and user storiesModel current-state and future-state processesWork within an Agile Scrum delivery modelEnsure non-functional requirements are captured and understoodSupport requirements elicitation, process mapping, and business process improvementEngage with stakeholders and influence key decisions across the business Technologies: CRMSupportSalesforce More:
We are a high-profile insurance firm offering a 6-month contract for a Business Analyst role based in Brighton or London on a hybrid basis, with 1-2 days per week onsite. The position is inside IR35 and is suited to someone with strong insurance, claims, and ideally CRM experience. We operate in an Agile environment and are looking for someone who can join us urgently to support our claims and transformation work.
last updated 29 week of 2026