About this role
Salary: £? - ? per year
Requirements: Strong ServiceNow ITSM experience plus expertise in at least two other ServiceNow modules, such as ITOM, ITAM, HRSD, CSM, GRC, SecOps, or TSOMProven expertise in ServiceNow integrations, including REST, SOAP, APIs, and MID ServersExperience with ServiceNow scripting, including JavaScript, Glide, and Flow DesignerExperience with the ServiceNow data modelExperience designing and implementing CMDB and DiscoveryServiceNow certifications preferred: CSA, CIS, CAD, CTA Responsibilities: Lead ServiceNow architecture design and implementation across modules including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applicationsAct as the technical authority on ServiceNow architecture, design, and best practicesDefine and drive the overall platform strategy, roadmap, and governanceEnsure platform scalability, security, performance, and integration with other enterprise systemsProvide technical leadership in solution design workshops, architecture reviews, and governance boardsWork closely with key stakeholders, business analysts, and development teams to align solutions with business objectives Technologies: CMDBFlowITSMJavaScriptRESTSOAPSecurityServiceNowArchitect More:
We are a global IT consultancy supporting a telecoms end client on a ServiceNow solutions project. This is a 3-month contract based in London with a hybrid working arrangement of 3 days remote and 2 days in the office. The role starts as soon as possible in July 2026 and sits outside IR35.
last updated 29 week of 2026