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ICT Enterprise Specialist @ South Wales Police

Cowbridge Road, BridgendOnsiteFull-time
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About this role

Salary: £47,046 - 54,696 per year

Requirements: We need you to be qualified to degree level or able to demonstrate equivalent skills and abilities.We need proven experience of designing, implementing and technically leading in some of the following areas: enterprise systems management and monitoring, especially Microsoft Systems Centre Operations Manager or Azure Monitor; HP server hardware support; cloud computing, especially Microsoft Azure; enterprise unified communications, especially Microsoft Exchange, Exchange Online and Microsoft Teams; device management systems, especially Microsoft Systems Centre Configuration Manager and Intune; datacentre environments including power management, air conditioning, security and networking; enterprise security.We need in-depth knowledge of storage area networks, network attached storage and backup and recovery technologies.We need expertise in server infrastructure design and deployment.We need experience with virtualisation platforms such as VMware or Citrix.We need strong troubleshooting and problem-solving skills.We need you to understand the strategic and operational impact of effective IT on the organisation. Responsibilities: We will ask you to implement, configure and maintain enterprise systems.We will ask you to design and deploy server infrastructure, including physical and virtual servers.We will ask you to oversee server and storage performance tuning, patch management and firmware upgrades.We will ask you to develop and maintain documentation for enterprise systems processes and procedures.We will ask you to collaborate with cross-functional teams to identify and resolve system issues.We will ask you to develop and maintain security protocols for enterprise systems.We will ask you to plan and execute disaster recovery and business continuity procedures.We will ask you to provide IT specialist advice to business users and IT peers within your specialist area.We may also ask you to manage technical staff within your technical area.We may ask you to supervise junior ICT specialists. Technologies: AzureCitrixCloudFirmwareHardwareICTSupportNetworkSecurityVMwareArchitectDevOpsMicrosoft 365Office 365 More:

We are South Wales Police, the largest police force in Wales, serving around 1.3 million people across 2,117 square miles. We are investing heavily in our ICT department, with exciting new projects and opportunities driven by significant investment, and we are going through a period of significant growth and technological change. This full-time, permanent role is based in Bridgend, working 37 hours per week, with a salary of £47,046 to £54,696 per annum. We offer training and professional development opportunities, a Local Government Pension Scheme, 24 days annual leave rising to 29 days after 5 years of service, flexible working depending on duties, free on-site parking, an on-site fitness centre and canteen, a collaborative and supportive work environment, a cycle to work scheme, wellness programmes, and a Blue Light discount card. We are committed to equality, diversity and inclusion and welcome applications from under-represented groups.

last updated 29 week of 2026

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