About this role
Salary: £38,845 - 43,162 per year
Requirements: IT Support / Service Desk experienceKnowledge of Windows 10/11 and Active DirectoryMicrosoft 365 support experienceBasic networking troubleshooting skillsExperience with ITIL ticketing systemsFull UK driving licenceDesirable: PowerShell, SQL, Citrix, Windows Server Responsibilities: Provide 1st and 2nd line support for Windows devices, servers, printers, and networksManage incidents and requests via ITIL ticketing systemsSupport Active Directory and Microsoft 365, including Exchange, SharePoint, OneDrive, and AzureTroubleshoot basic network and connectivity issuesMaintain IT assets and documentationSupport system changes, moves, and occasional out-of-hours cover Technologies: Active DirectoryAzureCitrixSupportITILMicrosoft 365NetworkPowerShellSQLSharePointWindowsOffice 365Cloud More:
We are seeking a hands-on IS Technical Support Analyst to join our global IT team in Dublin, where every day is different. You will support users, systems, and infrastructure across multiple sites in a busy global IT environment, helping to keep business-critical systems running smoothly. This is a varied role with strong technical exposure for anyone looking to build on their IT support experience.
last updated 29 week of 2026