About this role
Salary: £30,000 - 35,000 per year
Requirements: 3+ years experience in an IT support role, preferably second lineStrong knowledge of Windows desktop and server environmentsExperience with Microsoft 365 administration and supportUnderstanding of networking principles including DNS, DHCP, VPNs, and firewallsExcellent troubleshooting and customer service skillsExperience with Azure AD, Intune, or cloud services is desirableRelevant certifications such as CompTIA, Microsoft, or ITIL are desirableExperience with hosted PBXs is desirableFull driving licence is desirableExperience with Apple Mac and macOS is desirable Responsibilities: Act as the key escalation point for first-line supportHandle escalated tickets and provide remote and onsite technical supportTroubleshoot hardware, software, and network issuesManage Active Directory, Microsoft 365, and Exchange environmentsSupport server administration and virtualisation technologies including VMware and Hyper-VMonitor and maintain system performance and backupsDocument solutions and contribute to internal knowledge sharingCollaborate with senior engineers on IT projects and improvements Technologies: Active DirectoryAzureCloudHardwareHyper-VSupportITILmacOSMicrosoft 365NetworkVMwareWindowsOffice 365 More:
We are Veritas Workspace Solutions, a fast-growing provider of innovative workspace technologies, delivering seamless IT infrastructure and support to clients across the UK. We are looking for a Second Line IT Support Engineer to join our dynamic, customer-focused team. We offer a competitive salary of £30,000 to £35,000 per annum depending on experience, ongoing training and certification support, opportunities for career growth, a friendly and inclusive company culture, and a modern, flexible working environment. This is a hybrid/on-site role.
last updated 29 week of 2026